Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Generic

Catherinne Davenport

Logan,UT

Summary

Adept at streamlining import/export processes for Campbell Scientific, I enhanced customs compliance and reduced transportation costs through skilled negotiations. My expertise in trade compliance monitoring and strong international customer service fostered reliable global partnerships. Achievements include leveraging logistics software proficiency to optimize supply chain coordination, significantly improving operational efficiency.

Overview

10
10
years of professional experience
4
4
Certification

Work History

Import/Import Export Specialist

Campbell Scientific
10.2014 - Current
  • Streamlined import/export processes by implementing efficient documentation and filing systems.
  • Enhanced customs compliance by conducting regular internal audits and monitoring changes in regulations.
  • Managed international trade operations, ensuring timely shipment and delivery of products to global customers.
  • Negotiated favorable terms with freight forwarders and carriers, reducing transportation costs.
  • Developed strong relationships with international suppliers, fostering trust and reliability in business transactions.
  • Analyzed market trends to identify potential growth opportunities in global trade.
  • Assisted clients with resolving customs-related issues, maintaining positive customer relationships.
  • Coordinated multi-modal shipments for seamless delivery to worldwide destinations, enhancing customer satisfaction.
  • Ensured accurate product classification by staying current on Harmonized Tariff System updates and standards.
  • Reduced product lead times through close monitoring of supplier performance and proactive communication.
  • Prepared comprehensive reports on import/export activities for senior management review, highlighting successes and areas for improvement.
  • Implemented risk mitigation strategies to protect company interests during international transactions.
  • Contributed to the development of corporate policies related to global trade compliance and export control regulations.
  • Leveraged knowledge of international trade agreements to secure preferential duty rates for the company''s products.
  • Maintained up-to-date knowledge of changing customs requirements, ensuring smooth flow of goods across borders.
  • Applied working knowledge of International Trade Compliance in reviews of internal processes, procedures and policies governing import and export rules and regulations.
  • Managed import and export of hazardous materials in compliance with applicable laws and regulations.
  • Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
  • Processed customs declarations and maintained records of customs documents.
  • Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
  • Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
  • Negotiated freight rates with carriers for international transportation of goods.
  • Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
  • Utilized logistics software to manage, monitor and track shipments from origin to destination.
  • Analyzed shipping reports to identify opportunities for cost savings.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.
  • Prepared and processed import and export documentation according to customs regulations, laws or procedures.
  • Advised customers on transportation options, types of carriers or shipping routes.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Insured cargo against loss, damage or pilferage.
  • Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
  • Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
  • Researched and prepared product cost and trade compliance reviews for clients.

Shipping and Receiving Clerk

Juniper Systems/Campbell Scientific
10.2014 - 08.2021
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Reviewed order data to verify transactions and shipping dates.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Promoted a culture of continuous improvement by sharing best practices amongst team members and encouraging feedback on process enhancements.
  • Analyzed data to prepare reports and identify process improvements.
  • Collaborated with internal departments to verify customer satisfaction and order accuracy.
  • Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
  • Implemented lean principles within the warehouse environment to eliminate waste from operations while maintaining high-quality standards consistently.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Conducted research to address shipping errors and packaging mistakes.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.

Education

Bachelor of Arts - Graphic Design

Utah State University
Logan, UT

High School Diploma -

Liceo Juana De Ibarborou
Santiago, Chile
12.1997

Skills

  • Customs regulations knowledge
  • Trade Compliance Monitoring
  • International business development
  • International Trade Expertise
  • Logistics Software Proficiency
  • Supply Chain Coordination
  • Foreign language skills
  • Multimodal Transportation Planning
  • Export control compliance
  • International Customer Service
  • Export documentation proficiency
  • Import Compliance Understanding
  • Incoterms Familiarity
  • Trade Policy Awareness
  • Tariff coding system
  • Customer Assistance
  • Documentation skills
  • Shipment Scheduling
  • Data Entry
  • Document Preparation
  • Reporting abilities
  • Product Classification
  • Insurance Coordination

Accomplishments

  • Achieved Restricted party Screening and Export Control through effectively helping with Company's Process.
  • Documented and resolved Shipment and Export Issues which led to Customs Clearance and on time delivery.
  • Documented and resolved Tracking Issues which led to Customer Service Satisfaction.
  • Used Microsoft Excel to develop logistics tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved stopping an order to a Restricted Party by completing research and proof with documentation with accuracy and efficiency.

Affiliations

  • Notary Public of America

Certification

  • Licensed Import/Export Control - 2019-2024
  • Hazardous Materials Training DOT and IATA- December 2023
  • Export Control and Restricted Party Screenings License - 2021-2024
  • International Import, Export , Export to Mexico, Incoterms 2020 - Global Training Center-2022, 2024
  • Restricted Party Screening - 2021-2024

Additional Information

I work with international customers in Great Britain and all exports. I am over the Export Control and Compliance for my current employer. I have worked with Latin American customer, since I am the only Spanish Speaker in my department. It helped us to understand their needs and connect with them in a more customer oriented business

Languages

Spanish
Native or Bilingual

Timeline

Import/Import Export Specialist

Campbell Scientific
10.2014 - Current

Shipping and Receiving Clerk

Juniper Systems/Campbell Scientific
10.2014 - 08.2021

Bachelor of Arts - Graphic Design

Utah State University

High School Diploma -

Liceo Juana De Ibarborou

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Catherinne Davenport