Cathie Pare

• Achieved high levels of customer satisfaction through the implementation of an outreach and efficiency program that prioritized knowledgeable support and timely issue resolution. Built a reliable resource for public inquiries by coordinating with billing department and providing onsite evaluations. Cultivated an atmosphere of trust and cooperation, enhancing team dynamics. Co-developed rebate programs and facilitated educational workshops at SBCC, UCSB, and the Botanic Garden. Streamlined tracking of customer activities and billing inquiries to optimize service effectiveness.
• Coordinated community outreach programs to promote environmental awareness and sustainable practices.

Educated patients on preventive care practices, fostering improved oral hygiene routines and awareness.

• Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
• Reviewed and evaluated patient medications for interactions and potential adverse reactions.
• Implemented infection control protocols, maintaining compliance with state regulations and enhancing workplace safety.
• Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive attitude.
• Coordinated with dental insurance providers to verify coverage and obtain necessary pre-authorizations for patient treatments.

Assisted staff with patient intake, providing initial collection of vitals and health history intake, assisting with phones, medical records filing or any other tasks to ensure a smooth efficient workflow.