Cathleen Bourque

• Maintained accurate medical and dental records by documenting important patient data in EPIC.
• Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
• Applied fluoride and dental sealants to protect patients' teeth from decay.
• Improved and developed knowledge through continuing education courses and seminars.
• Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
• Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
• Carried out advanced dental cleaning services.
• Performed preventive maintenance on dental equipment and resolved malfunctions by troubleshooting.
• Screened patients for signs of oral cancer, lesions or disease by visually and manually inspecting mouth and gums.
• Cared for patients with special needs by providing education related to specific procedures and communicating with caregivers.
• Designed dental report card that explained patients' dental health status and treatment plans.
• Interpreted patients dental radiographs.
• Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
• Maintained excellent attendance record, consistently arriving to work on time.

Filling in for maternity leave

• Excellent reliability as well as time management skills.
• 15 years of faithful employment at Willmette Dental group.
• Worked successfully with 5 different managers, achieving SE on all reviews.
• Excellent skills with difficult patients, resolving concerns and fears.
• One of three personnel to be on the clinical team to choose the digital radiography sensors for 60 plus offices.
• Proficient at axiUm dental software, I was chosen and attended the super user symposium at Admin in Hillsboro, OR.
• Personal accolade from Kristen Simmons, COO of Willamette Dental Group.
• Presented At 2 different Willamette Dental Hygiene lead meetings.
• Very strong problem solving skills saving the company money by solving small equipment problems without calling Burkhart.
• Successfully worked with a dozens of dentists in multiple locations.