Cathleen Bucceroni
West Berlin,NJ
Summary
Resourceful and experienced worker offering expertise in client service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Clerk
Camden County
02.2023 - Current
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited and proofread documents for accuracy and completeness.
Recreation Aide
Camden County
04.2019 - 02.2023
- Facilitated interaction in programs by engaging with participants individually to provide encouragement and guidance.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
Customer Service
Wawa
10.2017 - 05.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded proactively and positively to rapid change.
Education
High School Diploma -
Triton Regional High School
Runnemede, NJ06.2016
Skills
- Complex Problem-Solving
- Client Support
- Build Skills
- Recreational Program Planning
Timeline
Clerk
Camden County
02.2023 - Current
Recreation Aide
Camden County
04.2019 - 02.2023
Customer Service
Wawa
10.2017 - 05.2021
High School Diploma -
Triton Regional High School
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