Driven Certified Medical Assistant with a proven track record at Bethany Nursing Home, adept in financial operations and patient care. Excelled in automating accounting tasks and enhancing patient satisfaction through tailored dietary plans. Skilled in financial software and compassionate caregiving, consistently fostering professional growth and improved health outcomes.
Overview
6
6
years of professional experience
Work History
CMA
Bethany Nursing Home
09.2023 - Current
Collaborated with cross-functional teams to streamline interdepartmental communication and improve overall financial operations.
Supported audit processes, ensuring compliance with all internal control requirements and external regulations.
Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
Evaluated risks associated with potential investment opportunities, providing comprehensive financial assessments to inform management decision-making process.
Increased departmental efficiency by automating various accounting tasks, reducing manual entry errors and time spent on routine tasks.
Housekeeping, Dietary Aide, Maintenance, CNA and C
The Cedars Retirement Community
11.2018 - 08.2023
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Followed all food safety regulations while preparing meals for patients.
Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Discarded outdated food products and maintained waste disposal procedures.
Delivered nourishment and supplements to nurse station for distribution to specific residents.
Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Streamlined meal assembly processes for faster service without compromising quality or accuracy.
Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
Upheld efficiency of meal services by pre-setting tables before patients arrived.
Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
Distributed food during busy peak periods to drive customer satisfaction.
Identified opportunities for process improvements within the kitchen to increase productivity while maintaining high standards of quality control.
Educated patients about the importance of proper nutrition for overall health improvement and disease management.
Cleaned and organized kitchen, dining and service areas.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Monitored food quality and freshness throughout day.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Adjusted food preparation methods in accordance with customer requests.
Verified prepared food met standards for quality and quantity before serving to customers.
Greeted customers and answered inquiries regarding menu items and specials.
Portioned and wrapped food to place directly on plates for service to patrons.
Observed diners to respond to additional requests and determine when meal completed.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Educated patients and family members on best home care practices for healing and recovery.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Facilitated personal hygiene management, feeding and ambulation.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Supported needs of Number+ residents under long-term care.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Upheld infection control and prevention policies across different patient-facing areas.
Followed directions of licensed nurses to administer medications and treatments.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Education
Certified - CNA, CMA
Wecare
Wichita
04.2020
Skills
Expense Tracking
Financial Software Proficiency
Intercompany Transactions
Fixed Asset Management
Vital signs monitoring
Patient Management
Patient-focused care
HIPAA Compliance
Patient Relations
Equipment Sterilization
Patient Feeding
Complex Problem-Solving
Chemical solution preparation
Customer Service
Reliable team player
Direct Patient Care
Compassionate
Maintaining confidentiality
Electronic Health Records
Specimens collection and processing
Clinical Documentation
Vital Sign Monitoring
Compassionate caregiver
CPR
Adaptable
Sterilization techniques
Patient Assessments
Data Entry
Dementia and Alzheimer's knowledge
Companionship and emotional support
Valid State driver's license
Sterile technique
First Aid
Professional Bedside Manner
Trustworthy companion
Procedure Assistance
Medical terminology knowledge
Customer Relationship Management (CRM)
Monitoring patient progress
Knowledge of EKG rhythm interpretation
Medical Equipment Operation
Feeding assistance expert
Patient bathing
Timeline
CMA
Bethany Nursing Home
09.2023 - Current
Housekeeping, Dietary Aide, Maintenance, CNA and C