Detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
Work History
STNA/Administrative Assistant
Bethany Nursing Home
01.2013 - Current
Greeted new admissions and families, completed admission contracts, and answered related questions.
Prepared residents for discharge or move to other facilities. Ensuring all paperwork was completed, all appropriate parties were informed, and proper equipment was available.
Assisted with staffing, on-call rotating weekends to ensure facility was left properly staffed.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Documented vital signs to inform nurses and physicians of any changes in patient status.
Kept accurate records of patients' care, condition, and progress.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Business Office Coordinator
Brookdale Senior Living Facility
02.2023 - 02.2024
Updated reports, managed accounts, and generated reports for company database.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Completed bi-weekly payroll for 30 employees.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Legal Assistant
Cleaver and Sokolowski, LLC
04.2022 - 02.2023
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Communicated pertinent information to clients via phone, email, and mail.
Contacted clients to schedule appointments and discuss progress of cases.
Scheduled and confirmed appointments for in office attorneys and clients
Completed forms in accordance with company procedures
Drafted documents, pertaining to Estate planning, to be reviewed by attorney and executed.
Prepared and filed documents with the Stark County Probate Court.
Nursing Assistant
Hanover House
10.2010 - 12.2012
Evaluated patient's medical condition on a daily basis and reported to the charge nurse.
Assisted nursing staff and administrators in dealing with admissions, discharges, and transfers.
Maintained notes to chart resident progress and condition.
Education
Licensed Practical Nurse - Nursing
Canton City Practical Nurse Program
Canton, OH
06-2025
State Tested Nursing Assistant - Nursing Assistant
Ace Medical Academy
Canton, Ohio
09.2010
High School Diploma - undefined
Perry High School
Massillon, Ohio
05.2006
Skills
Patient assessment and care
Direct patient care
Charting medication administration
Intravenous therapy and blood withdrawal certification
Clinical documentation
Licensed by Ohio nursing board
Patient education
Continuing education
Infection control
Clinical decision making
Timeline
Business Office Coordinator
Brookdale Senior Living Facility
02.2023 - 02.2024
Legal Assistant
Cleaver and Sokolowski, LLC
04.2022 - 02.2023
STNA/Administrative Assistant
Bethany Nursing Home
01.2013 - Current
Nursing Assistant
Hanover House
10.2010 - 12.2012
High School Diploma - undefined
Perry High School
Licensed Practical Nurse - Nursing
Canton City Practical Nurse Program
State Tested Nursing Assistant - Nursing Assistant