Cathlene Young
Kingman,Arizona
Summary
Dynamic professional with extensive experience as a Detention Officer at Mohave County Sheriff's Office, skilled in emergency response and behavioral observation.
Overview
31
31
years of professional experience
Work History
Detention Officer
Mohave County Sheriff's Office
Kingman, AZ
12.2004 - 12.2019
- Supervised inmate activities, ensuring compliance with safety regulations and facility policies.
- Conducted thorough inspections of inmates and property to maintain security standards.
- Managed incident reports, documenting occurrences and coordinating with law enforcement as needed.
Admissions Representative
Kingman Reginal Medical Center
Kingman, AZ
12.2002 - 11.2004
- Guided prospective patients through the admissions process, addressing inquiries and concerns effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Customer Service Representative
Citizens Communications
Kingman, AZ
09.2000 - 06.2002
- Resolved customer inquiries efficiently, ensuring high satisfaction and retention rates.
- Collaborated with team to streamline communication processes, enhancing overall service delivery.
- Managed account updates and billing inquiries, maintaining accuracy in customer records.
Office Manager
Service Wise, Inc.
Escondido, CA
06.1997 - 02.2000
- Managed vendor relationships, ensuring timely procurement of supplies and services.
- Developed and maintained filing systems to enhance document retrieval efficiency.
Executive Secretary
Edgewater Hotel & Casino
Laughlin, NV
03.1989 - 06.1997
- Coordinated executive schedules and managed calendars for multiple high-level executives.
- Facilitated communication between departments to streamline operations and enhance collaboration.
- Organized and prioritized incoming correspondence, ensuring timely responses to critical issues.
- Developed and maintained filing systems that improved document retrieval efficiency by 30%.
Education
High School Diploma -
Valley High School
Escondido, CA05.1975
Timeline
Detention Officer
Mohave County Sheriff's Office
12.2004 - 12.2019
Admissions Representative
Kingman Reginal Medical Center
12.2002 - 11.2004
Customer Service Representative
Citizens Communications
09.2000 - 06.2002
Office Manager
Service Wise, Inc.
06.1997 - 02.2000
Executive Secretary
Edgewater Hotel & Casino
03.1989 - 06.1997
High School Diploma -
Valley High School