Cathlene Young
Kingman,Arizona
Summary
Dynamic professional with extensive experience as a Detention Officer at Mohave County Sheriff's Office, skilled in emergency response and behavioral observation.
Overview
31
31
years of professional experience
Work History
Detention Officer
Mohave County Sheriff's Office
12.2004 - 12.2019
- Supervised inmate activities, ensuring compliance with safety regulations and facility policies.
- Conducted thorough inspections of inmates and property to maintain security standards.
- Managed incident reports, documenting occurrences and coordinating with law enforcement as needed.
Admissions Representative
Kingman Reginal Medical Center
12.2002 - 11.2004
- Guided prospective patients through the admissions process, addressing inquiries and concerns effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Customer Service Representative
Citizens Communications
09.2000 - 06.2002
- Resolved customer inquiries efficiently, ensuring high satisfaction and retention rates.
- Collaborated with team to streamline communication processes, enhancing overall service delivery.
- Managed account updates and billing inquiries, maintaining accuracy in customer records.
Office Manager
Service Wise, Inc.
06.1997 - 02.2000
- Managed vendor relationships, ensuring timely procurement of supplies and services.
- Developed and maintained filing systems to enhance document retrieval efficiency.
Executive Secretary
Edgewater Hotel & Casino
03.1989 - 06.1997
- Coordinated executive schedules and managed calendars for multiple high-level executives.
- Facilitated communication between departments to streamline operations and enhance collaboration.
- Organized and prioritized incoming correspondence, ensuring timely responses to critical issues.
- Developed and maintained filing systems that improved document retrieval efficiency by 30%.
Education
High School Diploma -
Valley High School
Escondido, CA05.1975
Timeline
Detention Officer
Mohave County Sheriff's Office
12.2004 - 12.2019
Admissions Representative
Kingman Reginal Medical Center
12.2002 - 11.2004
Customer Service Representative
Citizens Communications
09.2000 - 06.2002
Office Manager
Service Wise, Inc.
06.1997 - 02.2000
Executive Secretary
Edgewater Hotel & Casino
03.1989 - 06.1997
High School Diploma -
Valley High School