Cathrine Hill
Far Rockaway,NY
Summary
Resourceful and creative problem solver with expertise in building and personnel security, interested in advancing my career path
Overview
24
24
years of professional experience
1
1
Certification
Work History
Security Supervisor
ABC Carpet & Home
New York, NY
09.2019 - Current
- Responsible for ensuring the safety and security of staff and customers within the general working environment while leading a team of 50 people
- Responsible for all daily security operations, and aid the security manager
- Perform other operations and related functions (maintain incident reports, assist in preparation of security surveys and post orders)
- Provide assistance and directions to customers, employees and visitors in a courteous and professional manner
- Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
- Provide supervision to security officer
- Operate and monitor security systems such as CCTV, radio communications equipment
- Ability to provide training and directions to new hires in the department.
Sales Associate
ALDIs Inc
Brooklyn, NY
03.2016 - 08.2016
- Cashiers deliver courteous, efficient customer service and contribute to the overall value shoppers expect from ALDI
- Associates operate conveyor belts and cash registers to scan merchandise, finalize sales transactions, and ensure customer satisfaction
- Stocker is responsible for monitoring the store's inventory
- They keep products organized and display them accordingly with accurate price tags
- A worker must be able to operate machinery to load or unload merchandise from delivery trucks.
Assistant Manager
RAINBOW USA INC
Brooklyn, NY
01.2000 - 03.2016
- Manage all aspects of day-to-day department performance of stores and its sales
- Inventory control, product placement
- Responsible for assisting in the preparation of daily deposits, change and media
- Compliance to company policies & procedures
- Develop and manage customer relations to maximize service satisfaction
- Promote a safe and functional work environment
- Repeat/referral business that contributes to sales growth
- Monitor and resolve any service issues
- Oversees the productivity, breaks and daily scheduling of all cashiers
- Motivate staff to achieve performance goals and ensure productive department operations.
Education
Winford High School
01.2001
Skills
- Customer Service (10 years)
- Cash Register (10 years)
- Microsoft Office
- Cash Handling
- Inventory
- CCTV & Surveillance
- Training & Development
- Team Management
Certification
- F04 Certified-October 2019 to October 2022 Certificate issued by FDNY
- Security Guard
- CPR Certification
- First Aid Certification
Custom
I have naturally held a leadership role in every position throughout my career
Personal Information
Title: Lead Security Guard/Security Supervisor
Custom
Available upon request.
Timeline
Security Supervisor
ABC Carpet & Home
09.2019 - Current
Sales Associate
ALDIs Inc
03.2016 - 08.2016
Assistant Manager
RAINBOW USA INC
01.2000 - 03.2016
Winford High School