Deidre Evans
Los Angeles,CA
Summary
Attentive and meticulous supervisor with many years of experience keeping public and private facilities secure and safe. Exceptionally observant and consistent public servant with proven history of discerning potential security risks. Committed to treating people with respect and dignity while assertively performing tasks.
Overview
1
1
Certification
5
5
years of post-secondary education
11
11
years of professional experience
Work History
Security Screener Supervisor
ERMC
Los Angeles, California
05.2025 - Current
- Screened passengers and luggage for prohibited items using advanced scanning equipment.
- Conducted thorough pat-downs and bag searches in compliance with safety protocols.
- Monitored surveillance cameras for suspicious activities within the screening area.
- Provided clear instructions to passengers regarding security procedures and regulations.
- Collaborated with law enforcement to address security concerns during high-alert situations.
Security Supervisor
Allied Universal Inc
Los Angeles, CA
02.2018 - 08.2024
- Following post orders as given, providing customer service to clients. Conducted foot patrols to ensure safety and security of premises., car patrols, watching for suspicious persons or activity. Performing property checks and using a wand for metal detection.
- Trained new staff on security procedures and emergency response protocols.
- Implemented access control measures to secure restricted areas effectively.
- Supervised access control at all facility entrance points, ensuring restricted access to authorized personnel.
- Enforced company policies and procedures to maintain a safe environment.
- Managed incident reports and maintained accurate records for investigations.
- Conducted regular patrols to monitor premises and identify potential security risks.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Monitored the entire facility using CCTV while simultaneously performing dispatch duties.
- Managed access control systems to effectively restrict entry to authorized personnel at all facility entrance points.
- Responded quickly to emergency situations by deploying appropriate resources and personnel.
- Supervised property entrances and exits and monitored employee safety.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
Cashier/Customer Service
Superior Grocers
Los Angeles
05.2015 - 01.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided excellent service consistently.
- Restocked merchandise and organized displays, improving shopping experience for customers.
- Handled returns and exchanges according to company policies effectively.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted with different responsibilities to enhance overall team efficiency.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Trained new cashiers on register operations and customer service standards, enhancing team capabilities.
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Assisted with various tasks to support team operations. as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
Education
BA - Human Resources Specialist
United States Army National Guard
01.2008 - 07.2009
High School Diploma - A-G Requirements
George Washington Preparatory High School
Los Angeles 08.2002 - 06.2006
Skills
- Security (10 years)
- Surveillance monitoring
- Security Operations
- Access Control
- Emergency Response
- Incident Management
- Threat Assessment
- Security Protocols
- Regulatory Compliance
- Management (3 years)
- Customer Service (10 years)
- Conflict Management
- Call Center (2 years)
- Cash Handling (10 years)
- Law Enforcement
- Surveillance monitoring Systems
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Human resource specialist July 2008 to Present, Mos 42A human resource specialist, Secret Clearance, TS/SCI, AED Certification, Guard Card, Top Secret Clearance
Military Service
- Branch: Army national guard
- Service Country: United States
- Rank: P2
- January 2008 to July 2009
- Fort Jackson, Columbia SC. Human resource specialist Mos 42A received.
Additional Information
Very reliable, punctual, great communication skills. Ability to resolve conflict.
Timeline
Security Screener Supervisor
ERMC
05.2025 - Current
Security Supervisor
Allied Universal Inc
02.2018 - 08.2024
Cashier/Customer Service
Superior Grocers
05.2015 - 01.2020
BA - Human Resources Specialist
United States Army National Guard
01.2008 - 07.2009
High School Diploma - A-G Requirements
George Washington Preparatory High School
08.2002 - 06.2006