Graciela Mendoza
Denver,CO
Summary
Oversee the security of the facility, including access control systems, alarm systems, and surveillance cameras, ensuring a secure environment.
Ensure security and staff are properly trained in equipment usage, safety procedures, and regulatory compliance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
HSS Inc.
Denver
10.2023 - Current
- Operated scanning equipment, inspected suspicious activities, conducted patrols, supervised a team, developed training programs, responded to alarms, investigated thefts, and collaborated with the legal department.
Security Supervisor
HSS Security
Denver, CO
03.2020 - 10.2023
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Security Officer
HSS Security
Denver, CO
09.2015 - 09.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
Education
GED -
Emily Griffith High School
Denver, COSkills
- Criminal defense law
- Customer service
- Security (10 years)
- Dispatch
- Leadership (7 years)
- Shift management (7 years)
- Emergency management
- Weapons training
- Team management
- Surveillance
- Supervising Experience
- Management
- Program Management (1 year)
- Conflict Management
- Writing Skills (10 years)
Certification
Guard Card
Timeline
Security Site Supervisor
HSS Inc.
10.2023 - Current
Security Supervisor
HSS Security
03.2020 - 10.2023
Security Officer
HSS Security
09.2015 - 09.2020
GED -
Emily Griffith High School