Results driven District Manager successful in leading each facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Never loses sight of integrity.
Hi, I’m
Cathryn Harris
District Manager 15+ Years Of Experience
Lynchburg,VA
Summary
Overview
18
years of professional experience
Work History
Check Into Cash
State/District Manager
06.2019 - 06.2022
Job overview
- Responsible for up to 33 Centers throughout VA
- Regularly performed store audits; monitoring compliance to Federal Consumer Financial Laws, state requirements and company policy and procedure
- Implemented elevated expectations for safety, store standards and new hire training resulting in a consistent decrease in shrink/internal fraud across the district
- Worked closely with managers to control charge-offs and monthly revenue; including repossessions and civil litigation
Batteries Plus Bulbs
District Manager
10.2013 - 10.2017
Job overview
- Added 2 stores to "Million Dollar Team" first year
- Increased sales by 9.5% YOY and ticket amount by $10
- Lead manager in multiple franchise store buy-backs in 2017
- Consistently outpaced CORP stores in device repair; reaching 7 repairs per day against average of 3.5
Batteries Plus Bulbs
Store Manager
10.2011 - 10.2013
Job overview
- Successfully opened new location within first 6 weeks
- Implemented "Operational Excellence" plan leading to lowest inventory variances within the Company (-$400/1%)
- Consistently finished in top 5-7% for monthly sales metrics
AT&T Mobility
Store Manager
05.2008 - 10.2011
Job overview
- Hired to open, staff and train employees for new store
- Achieved 97.9% on 2011 audit
- Rewarded Sales Excellence in 2010
Wal-Mart
Assistant Manager
05.2004 - 05.2008
Job overview
- Managed 150 front end associates
- Implemented and trained new internal audit program
Skills
Coaching and Development
undefinedTimeline
State/District Manager
Check Into Cash
06.2019 - 06.2022
District Manager
Batteries Plus Bulbs
10.2013 - 10.2017
Store Manager
Batteries Plus Bulbs
10.2011 - 10.2013
Store Manager
AT&T Mobility
05.2008 - 10.2011
Assistant Manager
Wal-Mart
05.2004 - 05.2008
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