Cathryn Jardet

• Provided first-class hospitality service to world-renowned guest speakers & politicians, acting as primary liaison for VIP guest communications.
• Utilized strong initiative and problem-solving skills to ensure guest satisfaction, identifying and resolving issues promptly and effectively.

• Enhanced social media engagement through regular posting and audience interaction.
• Edited the Interior Design blogs.
• Went on walkthroughs with PMs and learned about on site tips, and build details.
• Designed Fairview’s annual Cliffs magazine advertisement.
• Conducted market research to identify target audiences and optimize marketing efforts

•Produced new pieces of print marketing for Fairview. (i.e. brochure, photo book, flyers, folders etc.)

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.

• Managed reservation systems effectively, ensuring accurate scheduling and optimizing table turnover.
• Colobarated with collegues to accommodate special requests and preferences of guests.
• Applied problem-solving skills to efficiently resolve customer complaints, ensuring contentment, and demonstrated strong multitasking abilities.