Cathryn Lund
Aberdeen,WA
Summary
Skilled Pet Groomer with proven expertise in handling aggressive or uncooperative animals, honed at Devonshire Pet Lodge. Excelled in delivering top-notch grooming services, utilizing advanced techniques like gentle restraint and haircut styling, ensuring 100% customer satisfaction. Demonstrates exceptional patience with animals and mastery in cleanliness, contributing to a safe and welcoming salon environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pet Groomer
Devonshire Pet Lodge
Montesano, WA
03.2005 - 08.2024
- Confidently handled large dogs that may have been aggressive or uncooperative during the grooming process.
- Cleaned and sanitized all grooming equipment after each use.
- Communicated effectively with customers about their pet's behavior during the grooming process.
- Assisted in the selection of appropriate shampoos, conditioners and other grooming products for each pet's individual needs.
- Ensured safety of all animals while they were in the salon environment by keeping them secure at all times.
- Delivered excellent service to pet owners to drive repeat business.
- Played with dogs and cats to maintain socialization and reduce stress.
- Demonstrated excellent customer service skills when dealing with difficult or irate customers.
- Followed strict health protocols to ensure a safe working environment for both staff and animals.
- Bathed and groomed pets using gentle techniques.
- Maintained accurate records of all services rendered to clients' pets.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Operated a variety of machinery and tools safely and efficiently.
- Provided excellent service and attention to customers when face-to-face.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Associate of Arts - Pet Grooming
Maser's Grooming And Pet Boutique INC
Kenmore, WA03-2005
High School Diploma -
Juanita High School
Kirkland, WA06-1994
Skills
- Flea and tick treatments
- Pet grooming techniques
- Haircut styling techniques
- Gentle restraint methods
- De-matting techniques
- Nail trimming proficiency
- Grooming best practices
- Cleanliness and sanitation
- Teeth brushing techniques
- Safe drying techniques
- Anal gland expression
- Proper bathing procedures
- Tick removal
- Patience with animals
Certification
- Certified Master Groomer
Affiliations
- Camping
- Arts and Crafts
- Cooking
- Baking
References
References available upon request.
Timeline
Pet Groomer
Devonshire Pet Lodge
03.2005 - 08.2024
- Certified Master Groomer
Associate of Arts - Pet Grooming
Maser's Grooming And Pet Boutique INC
High School Diploma -
Juanita High School
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