Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathryn Neracher

Northville,MI

Summary

Driven entrepreneur and seasoned manager with a proven track record at Cat's Got Your Tongue and Steed Corporation. Skilled in research, writing, and relationship building. Adept at steering teams toward achieving exceptional results. Excelled in strategic planning, business development, and customer relations, significantly enhancing business growth and client satisfaction.

Overview

33
33
years of professional experience

Work History

Owner

Cat's Got Your Tongue
2006.09 - Current

As the Owner of My Trivia Live since 2006, I am responsible for overseeing all aspects of the business, from strategic planning and business development to operations and financial management. I supervise a team of researchers and content developers for our in-person trivia games. I also lead a team of independent contractors to create and deliver engaging trivia experiences for our players and venues.


  • Develop and implement strategic plans to drive the growth and success of the business.
  • Identify new market opportunities and develop strategies to capitalize on them.
  • Build and maintain relationships with clients, partners and sponsors.
  • Explore new revenue streams and business partnerships to expand the company's reach.
  • Research and development of game content.
  • Oversee day-to-day operations to ensure smooth functioning of the trivia events and activities.
  • Manage resources effectively to optimize productivity and efficiency.
  • Monitor financial performance and make strategic decisions to achieve financial goals.
  • Recruit, train and manage a team of independent contractors to deliver high quality trivia experiences.

Senior Manager

Steed Corporation
1991.09 - 2006.09

I served as the General Manager of a restaurant collection and was responsible for overseeing all aspects of the restaurant's operations, ensuring exceptional customer service, and driving profitability. I lead a team of employees to deliver a memorable dining experience for guests.

· Oversaw the restaurant's day-to-day operations, including food preparation, service, and cleanliness.

· Ensured compliance with health and safety regulations and maintained high standards of hygiene.

· Recruited, trained, and supervised staff members, including chefs, servers, and support staff.

· Scheduled shifts, assigned duties, and provided ongoing training and development opportunities.

· Ensured that guests received exceptional service and had a positive dining experience.

· Handled customer inquiries, complaints, and feedback in a professional and timely manner.

· Developed and managed the restaurant's budget, monitored expenses, and maximized profitability. Implemented cost-control measures and optimized revenue through effective pricing strategies.

· Developed and implemented marketing strategies to attract new customers and retain existing ones.

· Organized special events, promotions, and partnerships to increase visibility and revenue.

Education

J.D. - Law

University of Detroit Mercy School of Law
Detroit, MI
05.2002

Bachelor of Arts - Political Science

University of Michigan - Dearborn
Dearborn, MI
09.1999

Skills

  • Research and Writing
  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Timeline

Owner

Cat's Got Your Tongue
2006.09 - Current

Senior Manager

Steed Corporation
1991.09 - 2006.09

J.D. - Law

University of Detroit Mercy School of Law

Bachelor of Arts - Political Science

University of Michigan - Dearborn
Cathryn Neracher