Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cathryn PALMER

Newport News,VA

Summary

Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing 15 years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

4
4
years of professional experience

Work History

Inbound Stower

Amazon
Hampton, VA
11.2023 - 01.2024
  • Ensured that all items were properly labeled and stored in their designated locations.
  • Maintained a safe, clean, and organized work environment at all times.
  • Scanned barcodes on products to ensure accurate tracking of inventory levels.
  • Inspected material handling equipment for any damages before use.
  • Identified damaged goods received as part of the shipment process and reported them accordingly.
  • Communicated effectively with team members regarding daily tasks and expectations.
  • Trained new employees on job duties, company policies, and safety protocols.

Customer Service Cashier

Marathon Gas Station
Newport News, VA
09.2021 - 12.2022
  • Operated cash registers to process payments for goods and services.
  • Greeted customers and provided friendly customer service.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

General Manager

Pier 88 seafood and boiling bar
Newport News, VA
11.2019 - 07.2021
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Education

GED -

Hampton High School
Hampton, VA

Skills

  • Workflow Planning
  • Sales
  • Staff Supervision
  • Payment Collection
  • Check processing
  • Merchandise Restocking
  • Cash Handling
  • POS System Operation
  • Retail Merchandising
  • Barcode scanning
  • Order Picking
  • Loading and unloading
  • Maintaining records

References

References available upon request.

Timeline

Inbound Stower

Amazon
11.2023 - 01.2024

Customer Service Cashier

Marathon Gas Station
09.2021 - 12.2022

General Manager

Pier 88 seafood and boiling bar
11.2019 - 07.2021

GED -

Hampton High School

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Cathryn PALMER