Danesha Gowens
West Columbia,SC
Overview
4
4
years of professional experience
Work History
Inbound Stower
Amazon
West Columbia, SC
04.2023 - 02.2024
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Facilitated smooth workflow between departments by promptly addressing any discrepancies found during the stowing process concerning paperwork or product information provided from other teams.
Online Digital Scanner
Walmart
Columbia Sc
09.2022 - 04.2023
- Provided product advice to customers to help select most suitable items for individual needs.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Inbound Sales Representative
Teleperformance
Columbia, Sc
03.2022 - 07.2022
- Made average of [Number] outbound and inbound calls per day.
- Participated in cross-functional teams to share best practices and enhance overall company performance in the market.
Inbound Call Center Representative
Wipro
Atlanta Ga
10.2019 - 02.2022
- Met customer call guidelines for service levels, handle time and productivity.
- Contributed to the development of training materials for new representatives, enabling quicker onboarding and integration into the team.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA05.2016
Skills
- Workflow Planning
- Stock organization
Timeline
Inbound Stower
Amazon
04.2023 - 02.2024
Online Digital Scanner
Walmart
09.2022 - 04.2023
Inbound Sales Representative
Teleperformance
03.2022 - 07.2022
Inbound Call Center Representative
Wipro
10.2019 - 02.2022
High School Diploma -
South Gwinnett High School