Danesha Gowens
West Columbia,SC
Overview
4
4
years of professional experience
Work History
Inbound Stower
Amazon
04.2023 - 02.2024
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Facilitated smooth workflow between departments by promptly addressing any discrepancies found during the stowing process concerning paperwork or product information provided from other teams.
Online Digital Scanner
Walmart
09.2022 - 04.2023
- Provided product advice to customers to help select most suitable items for individual needs.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Inbound Sales Representative
Teleperformance
03.2022 - 07.2022
- Made average of [Number] outbound and inbound calls per day.
- Participated in cross-functional teams to share best practices and enhance overall company performance in the market.
Inbound Call Center Representative
Wipro
10.2019 - 02.2022
- Met customer call guidelines for service levels, handle time and productivity.
- Contributed to the development of training materials for new representatives, enabling quicker onboarding and integration into the team.
- Delivered prompt service to prioritize customer needs.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA05.2016
Skills
- Workflow Planning
- Stock organization
Timeline
Inbound Stower
Amazon
04.2023 - 02.2024
Online Digital Scanner
Walmart
09.2022 - 04.2023
Inbound Sales Representative
Teleperformance
03.2022 - 07.2022
Inbound Call Center Representative
Wipro
10.2019 - 02.2022
High School Diploma -
South Gwinnett High School