Cathryn Stefanciw
Traverse City,MI
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
9
9
years of professional experience
Work History
Sales/Retail Sales Associate
Cali's Inc
/traverseCity, MI
10.2017 - Current
- Assisted customers with finding the right item for their needs, be it a clothing item or item from our housewares section.
- Demonstrated knowledge of store inventory.
- Provided product information and answered customer questions.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance and thanking them at the end of their visit.
- Create unique and inviting displays.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Inspected items delivered for imperfections.
- Helped customers by answering questions and locating merchandise.
Produce Clerk
Luckys Market
Traverse City, MI
11.2015 - 07.2017
- Organized displays of fresh fruits and vegetables in the store.
- Received and stocked incoming produce shipments.
- Rotated produce items to ensure freshness.
- Checked for quality, ripeness, and overall condition of products before stocking shelves.
- Assisted customers with product selection and answered questions.
- Cleaned work areas throughout shift to maintain sanitation standards.
- Maintained cleanliness of department while adhering to health code regulations.
- Replenished display cases as necessary throughout the day.
- Provided excellent customer service by greeting each customer promptly and offering my assistance if they need help.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
Education
High School Diploma -
West Senior High School
Traverse City, MI05-2009
Liberal Arts
Northwestern Michigan College
Traverse City, MISkills
- Merchandise Display
- Display building
- Product Recommendations
- Retail Sales
- Customer Assistance
- Product Merchandising
- Teamwork and Collaboration
- Product Knowledge
- Positive and professional
- Customer Engagement
Timeline
Sales/Retail Sales Associate
Cali's Inc
10.2017 - Current
Produce Clerk
Luckys Market
11.2015 - 07.2017
High School Diploma -
West Senior High School
Liberal Arts
Northwestern Michigan College
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