Summary
Overview
Work History
Education
Skills
REFERENCES
Interests
Timeline
34
Cathy Burgdorf

Cathy Burgdorf

Greenville,KY

Summary

Adept at transforming client visions into stunning floral arrangements, I leveraged my creative design and customer service skills at TeJai's Florist and Gifts to significantly enhance client satisfaction. My expertise in inventory management and my ability to foster strong vendor relationships contributed to a noticeable increase in repeat business.

Floral professional with keen eye for design and creativity, bringing valuable experience in crafting elegant flower arrangements for various occasions. Known for strong team collaboration and flexibility, ensuring client satisfaction and seamless operations. Proven ability in inventory management and customer service.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Professional floral designer with solid experience in creating stunning floral arrangements and providing exceptional customer service. Strong focus on team collaboration and achieving results, adapting smoothly to changing needs. Skilled in floral design, plant care, event planning, and sales. Known for creativity, reliability, and positive attitude. Experienced with floral arrangement and design, ensuring aesthetic appeal and client satisfaction. Utilizes artistic skills and botanical knowledge to create unique and memorable displays. Track record of maintaining quality control and fostering positive client relationships.

Overview

50
50
years of professional experience

Work History

Floral Designer, Assistant Manager

The Flower Shoppe
01.2019 - 11.2024
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
  • Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Streamlined order processing by implementing an efficient system for tracking client requests and delivery schedules.
  • Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
  • Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
  • Provided personalized consultation services for wedding and funeral floral arrangements, deepening customer relationships.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store image.
  • Managed inventory to ensure freshness and availability of seasonal flowers, enhancing customer satisfaction.
  • Implemented waste reduction program, significantly decreasing costs.
  • Designed thematic floral arrangements for holidays and special occasions, boosting sales.
  • Possess in-depth knowledge of various types of flowers and their seasonal availability.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Trained staff on proper techniques in arranging flowers and customer service skills.

Music Promoter

TJ Aaron Music, Https://www.tjaaronmusic.com/
12.1998 - 11.2022
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Booking of performances
  • Website update and input
  • Photo shoots
  • Artist Management
  • Self-motivated, with a strong sense of personal responsibility.

Florist Designer

Aurora Flower Shop
02.2018 - 10.2018
  • Utilized floral design techniques to craft unique floral arrangements.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.

Housekeeper

Indian Lake Resort
03.2018 - 05.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.

Cook

Missouri Ridge Distillery
11.2017 - 03.2018
  • Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Prepared and served various food items in fast-paced to customers environment.

Wait Staff Member

Branson Center Stage Grill
02.2017 - 11.2017
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at end of each shift.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

In Home Health Assistant

Elderly Lady
01.1996 - 10.2016
  • Administered medications and treatments as prescribed by physicians.
  • Maintained accurate medical records to ensure seamless communication between healthcare professionals and family members.
  • Assisted in managing chronic conditions by monitoring symptoms closely and communicating important information to healthcare providers.
  • Provided attentive supervision during outdoor excursions or community outings for social enrichment of patients.
  • Performed light housekeeping duties, maintaining a clean and safe environment for patients'' wellbeing.
  • Organized medical appointments and transportation, ensuring essential services were accessible for all patients.
  • Administered prescribed medications in a timely manner, ensuring proper dosage and adherence to doctor''s orders.
  • Improved patient comfort by providing compassionate and individualized care.
  • Identified potential safety hazards within the home environment, implementing preventative measures as needed.
  • Provided assistance with personal hygiene tasks, promoting dignity and self-esteem for each patient.
  • Assisted patients with daily living activities, fostering independence and enhancing quality of life.
  • Prepared nutritious meals according to dietary restrictions, contributing to overall health improvement for patients.
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Administered medications in accordance with doctor's instructions.
  • Scheduled and coordinated medical appointments.
  • Constructed cognitively stimulating activities.

Florist Manager Owner

TeJai's Florist and Gifts
05.1996 - 07.2015
  • Collaborated with event planners to provide customized floral designs for weddings, funerals, and special events.
  • Managed inventory and supply orders, ensuring optimal stock levels for efficient business operations.
  • Coordinated seasonal displays that highlighted key trends in floral design while driving sales growth.
  • Implemented innovative marketing strategies to attract new clients and grow business revenue.

Maintained up-to-date knowledge of industry trends by attending conferences, workshops, and networking events, ensuring th store remained competitive within market.

  • Handled complex customer inquiries and resolved issues promptly, ensuring client satisfaction and loyalty.
  • Organized workshops and demonstrations to engage the local community and showcase the store''s offerings.
  • Established a successful wedding consultation service by understanding couples'' needs and delivering exceptional results.
  • Enhanced customer satisfaction by creating visually stunning floral arrangements tailored to individual preferences.
  • Optimized store layout for better product visibility and easier navigation for customers.
  • Supervised daily operations of the store, maintaining high standards of cleanliness, organization, and visual presentation.
  • Developed strong relationships with vendors, securing the best quality products at competitive prices.
  • Streamlined workflow processes, increasing productivity and overall efficiency within the store.
  • Inventoried plants and flower care supplies and ordered more.
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Meat Process Worker

Farm Land Foods
07.2012 - 08.2013
  • Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
  • Assisted in training of new staff, providing guidance on proper procedures and equipment handling techniques.
  • Increased overall productivity with thorough equipment maintenance, timely cleaning, and regular sharpening of tools.
  • Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
  • Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
  • Performed daily equipment checks, identifying potential issues and coordinating with maintenance staff for timely repairs.
  • Conducted routine inspections of incoming raw materials, ensuring optimal freshness and quality before processing began.
  • Maintained high standards for product presentation by consistently following company guidelines for packaging and labeling procedures.
  • Supported team members in achieving daily production targets by collaborating effectively and sharing best practices.
  • Adhered to all safety regulations, resulting in a reduced number of workplace accidents and injuries.
  • Facilitated smooth workflow transitions between workstations, minimizing downtime and maximizing output levels.
  • Ensured timely completion of orders by prioritizing tasks efficiently and adhering to strict deadlines.
  • Improved production efficiency by implementing standardized cutting techniques and safety protocols.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Adhere to safety and cleanliness standards and maintained equipment.

Guitar Production Assembly

Gibson Guitar
08.2011 - 07.2012
  • Maintained accurate inventory records to prevent shortages and delays in production schedule.
  • Implemented safety protocols for proper handling of tools and equipment, reducing workplace accidents.
  • Adhered to company policies regarding waste management, helping maintain clean work environment for all employees.
  • Increased assembly line efficiency by streamlining production processes and implementing time-saving techniques.
  • Supported cross-functional departments such as shipping/receiving or inventory control when needed to ensure timely completion of production orders.
  • Operated various assembly machines with precision, ensuring consistent product output and minimal errors.
  • Demonstrated versatility in assembling different products across multiple lines as needed, increasing overall team productivity levels.
  • Collaborated with team members to meet production deadlines and ensure smooth workflow.
  • Met company expectations for attendance and punctuality consistently, contributing positively toward overall team morale.
  • Consistently met or exceeded daily production targets without compromising on quality standards.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Followed outlined specifications to implement assembly plans.
  • Connected cables, tubes, and wiring according to specifications.
  • Monitored inventory, keeping necessary supplies on hand.
  • Followed safety protocols to maintain safe working environment.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Assembled production parts with high degree of accuracy and precision using hand and power tools.
  • Carried out preventative maintenance, keeping tools and machinery functional.
  • Completed tasks on time to meet quality and safety standards.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Collaborated with team members to promptly complete tasks and maintain consistent workflows.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Maintained detailed records of production and assembly processes.
  • Performed daily maintenance and inspection of machinery to drive optimal performance.

Direct Support Professional

Warren Achievement Center
03.2008 - 06.2011
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Maintained safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.

Photographer

World Class Promotions
04.1993 - 08.1995
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Took photos from different angles and perspectives to capture perfect images.
  • Planned and prepared for on-location and studio shoots.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Served a diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
  • Achieved consistent quality in challenging lighting conditions, utilizing expert knowledge of lighting equipment and techniques.
  • Tailored photography packages to meet unique needs of each client, resulting in high client satisfaction rates.
  • Fostered creative environments during shoots, making subjects feel comfortable and natural, which improved photo quality.
  • Cultivated diverse portfolio that showcased versatility across various photography genres, attracting broader client base.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Collaborated with other photographers and videographers to capture special events.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.

Floral Manager

Cummings European Flower Market
03.1991 - 07.1993
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Trained employees on customer order taking and basic floral arranging.
  • Mentored junior staff members, fostering a positive team environment and improving overall performance.
  • Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
  • Oversaw daily store opening procedures, ensuring cleanliness standards were met before welcoming customers.
  • Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
  • Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements on the Sport the spot .
  • Supervised 5 employees in floral department.
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Established strong relationships with clients, leading to repeat business and referrals for new customers.
  • Trained new employees in proper design techniques, customer service skills, and store policies for a seamless integration into the team.
  • Enhanced customer satisfaction by creating visually appealing and innovative floral arrangements for various occasions.
  • Increased sales revenues with effective promotional strategies, including seasonal displays and targeted marketing efforts.
  • Streamlined order processing and inventory management for increased efficiency in daily operations.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Collaborated with event planners to execute large-scale floral installations for weddings, corporate events, and fundraisers.
  • Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements on the spot.

Floral Manager

Flower Plazza
02.1989 - 03.1991
  • Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
  • Trained employees on customer order taking and basic floral arranging.
  • Mentored junior staff members, fostering a positive team environment and improving overall performance.
  • Inventoried plants and flower care supplies and ordered more.
  • Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
  • Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
  • Oversaw daily store opening procedures, ensuring cleanliness standards were met before welcoming customers.
  • Delivered exceptional service to walk-in customers by providing personalized consultations and designing custom floral arrangements.
  • Participated in continuing education opportunities to stay current on industry trends and best practices.
  • Supervised 5 employees in floral department.
  • Resolved customer complaints promptly, maintaining a professional demeanor while working towards satisfactory solutions.
  • Established strong relationships with clients, leading to repeat business and referrals for new customers.
  • Increased sales revenues with effective promotional strategies, including seasonal displays and targeted marketing efforts.
  • Streamlined order processing and inventory management for increased efficiency in daily operations.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Possess in-depth knowledge of various types of flowers and their seasonal availability.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.

Personnel Clerk

The Pep Boys Corporation
07.1987 - 01.1989
  • Managed benefits administration, providing clear information to employees about their entitlements and options.
  • Authored correspondence and prepared reports using software
  • Operated records databases, maintained files and investigated and corrected discrepancies.
  • Assisted in payroll processing, ensuring timely and accurate salary disbursement to all employees.
  • Coordinated onboarding activities for new hires, resulting in smoother integration into company culture.
  • Maintained accurate employee data by regularly updating HR databases and spreadsheets.
  • Maintained confidentiality when managing sensitive personnel information.
  • Monitored timekeeping records for accuracy, ensuring proper documentation of hours worked by each employee.
  • Provided information and answered questions via in-person, telephone and electronic means.
  • Streamlined recruitment processes for faster candidate selection and improved hiring rates.
  • Processed leaves of absence requests promptly, maintaining compliance with company policies and labor laws.
  • Conducted thorough background checks on potential candidates, minimizing risks of hiring unsuitable personnel.

Administrative Assistant

Khatchadurian and Trachtenberg CPA
06.1986 - 07.1987
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Floral Designer

Green Thumbers Florist
02.1980 - 03.1984
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Maintained detailed records of client consultations, design specifications, order details, and invoicing information for seamless communication across the team.
  • Developed strong relationships with suppliers to negotiate favorable pricing on premium flowers and materials without compromising quality.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Prepared potted plants and bouquets based on customer requirements.
  • Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Implemented creative window displays, attracting passerby attention and increasing foot traffic.
  • Increased repeat business with exceptional customer service and personalized floral recommendations.
  • Developed custom floral designs for weddings, significantly contributing to memorable day for numerous couples.
  • Assisted customers in selecting flowers and accessories, tailoring orders to fit budget and occasion.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Possess in-depth knowledge of various types of flowers and their seasonal availability.

Floral Designer and Greenhouse Care

Teideman's Florist and Greenhouses
07.1978 - 11.1979
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
  • Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Green house plantings and care

Floral Designer

Das Blomminghaus Florist
08.1974 - 07.1978
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Imparted knowledge on plants and flowers to customers.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
  • Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
  • Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
  • Prepared potted plants and bouquets based on customer requirements.
  • Revitalized store displays with seasonally appropriate arrangements showcasing current trends in color palettes and materials usage.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Implemented creative window displays, attracting passerby attention and increasing foot traffic.
  • Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.

Education

No Degree - Business Administration

Unintended College of Buisness
Los Angeles, CA
03-1982

High School Diploma -

Union High School
Biggsville, IL
05-1976

No Degree - Floral, Cooking, Sewing, Animals, And Other

4-H
Henderson County Illinois
03-1976

Skills

  • Flower arranging
  • Sales and service-oriented
  • Customer Service-oriented
  • Seasonal displays
  • Client consultations
  • Window displays
  • Organizational skills
  • Decision-making
  • Creative merchandising and display
  • Order preparation and processing
  • Cost estimates

REFERENCES

Julie Holzen 615-878-1496 Music industry

Jolie Pope. 417-669-8098. Missouri Ridge Distillery. Owner

lanny Meridth. 270-977-0446. The Flower Shoppe. Owner

June. 270-499-2295.

Lisa. 417-678-4149. Aurora Flower Shop. Owner

Interests

  • Animal Care
  • Personal Development and Self-Improvement
  • Bread Making
  • Graphic Design
  • Interior Design
  • Photography
  • Gardening
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Music
  • Cooking
  • I enjoy cooking for friends and family gatherings
  • Learning new cooking techniques and expanding my culinary skills
  • I like trying new recipes and food trends
  • Growing herbs, vegetables, or fruits in home gardens
  • Pressure canning, freeze drying, preserving food

Timeline

Floral Designer, Assistant Manager

The Flower Shoppe
01.2019 - 11.2024

Housekeeper

Indian Lake Resort
03.2018 - 05.2018

Florist Designer

Aurora Flower Shop
02.2018 - 10.2018

Cook

Missouri Ridge Distillery
11.2017 - 03.2018

Wait Staff Member

Branson Center Stage Grill
02.2017 - 11.2017

Meat Process Worker

Farm Land Foods
07.2012 - 08.2013

Guitar Production Assembly

Gibson Guitar
08.2011 - 07.2012

Direct Support Professional

Warren Achievement Center
03.2008 - 06.2011

Music Promoter

TJ Aaron Music, Https://www.tjaaronmusic.com/
12.1998 - 11.2022

Florist Manager Owner

TeJai's Florist and Gifts
05.1996 - 07.2015

In Home Health Assistant

Elderly Lady
01.1996 - 10.2016

Photographer

World Class Promotions
04.1993 - 08.1995

Floral Manager

Cummings European Flower Market
03.1991 - 07.1993

Floral Manager

Flower Plazza
02.1989 - 03.1991

Personnel Clerk

The Pep Boys Corporation
07.1987 - 01.1989

Administrative Assistant

Khatchadurian and Trachtenberg CPA
06.1986 - 07.1987

Floral Designer

Green Thumbers Florist
02.1980 - 03.1984

Floral Designer and Greenhouse Care

Teideman's Florist and Greenhouses
07.1978 - 11.1979

Floral Designer

Das Blomminghaus Florist
08.1974 - 07.1978

No Degree - Business Administration

Unintended College of Buisness

High School Diploma -

Union High School

No Degree - Floral, Cooking, Sewing, Animals, And Other

4-H
Cathy Burgdorf