I enjoy spending time with my family, cooking, crafting and playing games
Cathy Burson
Hurst
Summary
Dynamic professional with a strong background as a Virtual Instructor at H&R Block, enhancing student engagement through innovative strategies and effective communication. Hardworking and passionate instructor with strong organizational skills. Committed to continuous improvement and learner success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Instructor
H&R Block
01.2003 - Current
- Fostered positive learning environment by establishing clear expectations and enforcing consistent classroom management techniques.
- Monitored student progress, regularly engaging with struggling students and pinpointing root causes of challenges.
- Improved student outcomes with customized support and precise feedback.
- Introduced new learning strategies, addressing instructional gaps and boosting comprehension.
- Engaged in professional development opportunities to remain updated on educational trends and boost teaching effectiveness.
Tax Professional
H&R Block
01.2001 - Current
- Completed and filed returns with tax departments at state and federal levels.
- Evaluated available data and contrasted with tax code to ascertain exemptions, deductions, and potential liabilities.
- Provided information about available products and services to clients, resulting in increased business opportunities.
- Established strong professional reputation through exceptional customer service and commitment to excellence in all aspects of work performance.
Education
Associate of Applied Science - Legal Office Careers And Accounting
Tarrant County College
Hurst, TXSkills
- Strong communication skills
- Expertise in subject matter
- Learner involvement
- Engaging presentation style
- Cultural awareness
- learner-focused approach
- People interaction skills
- Establishing rapport
- Positive learning environment
- Student motivation and engagement
Certification
Enrolled Agent, Master Tax Advisor
Interests
Timeline
Instructor
H&R Block
01.2003 - Current
Tax Professional
H&R Block
01.2001 - Current
Associate of Applied Science - Legal Office Careers And Accounting
Tarrant County College
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