CATHY CAMPBELL
Cross Plains,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Mortgage Servicing Specialist
QRL Financial Services, A Division Of FFB
03.2021 - Current
- Preparation and maintenance of monthly and bi-weekly reports in Microsoft Excel for portfolio assets, new loan, and paid loan activity.
- Escrow specialist: Tracked property tax disbursements for 50 states, resolved discrepancies, and prepared monthly audit reports.
- Developed processes and procedures for electronic boarding of loan files to the servicing platform, identified issues, and collaborated with IT for resolution.
- MSR Loan Analyst: Managed bulk transfers, monitored documentation, validated loan and escrow setup, and oversaw the repurchase process.
- Project Management of MSR-related projects, including audits, final document review, and audit findings follow-up.
- Government audits for MSR loan portfolio, cleared findings for Freddie Mac and Fannie Mae.
Post Closing Auditor
QRL Financial Services, A Division Of FFB
01.2006 - 03.2021
- Conducted post-closing reviews ensuring salability on the secondary market in line with company guidelines.
- Trained and mentored department employees, contributed to the development of the "Correspondent Operations Manual."
- Assisted in the development and testing of loan origination software, serving as primary backup for Secondary Market staff.
Education
Bachelor of Science - Elementary Education
University of Wisconsin - Platteville
Platteville, WI12.1995
Skills
- Microsoft Excel
- Process Improvement
- Project Management
- Audit Coordination
- Customer Service
- Quality Assurance
- Training & Mentoring
- Documentation Management
- Attention to Detail
- Funding Procedures
Timeline
Mortgage Servicing Specialist
QRL Financial Services, A Division Of FFB
03.2021 - Current
Post Closing Auditor
QRL Financial Services, A Division Of FFB
01.2006 - 03.2021
Bachelor of Science - Elementary Education
University of Wisconsin - Platteville
Similar Profiles
Cynthia R. WashingtonCynthia R. Washington
Government Analyst II at Florida Department of Financial Services Division of Accounting & AuditingGovernment Analyst II at Florida Department of Financial Services Division of Accounting & Auditing
Dawn M. ClarkDawn M. Clark
Sr. Specialist of Litigation and Customer Solutions Coordinator, Collections at Diversified Financial Services, LLC (DFS Finance Also Known as a Division of First National Bank of Omaha)Sr. Specialist of Litigation and Customer Solutions Coordinator, Collections at Diversified Financial Services, LLC (DFS Finance Also Known as a Division of First National Bank of Omaha)
Riza P. MoranteRiza P. Morante
Account Clerk/Account Clerk Specialist at Financial & Support Services DivisionAccount Clerk/Account Clerk Specialist at Financial & Support Services Division
VALERIE C. MAHONEYVALERIE C. MAHONEY
Certified Speech Language Pathologist at Huddle UpCertified Speech Language Pathologist at Huddle Up
Hilary KirikovHilary Kirikov
SLP Graduate Clinician at Carriage Healthcare CompaniesSLP Graduate Clinician at Carriage Healthcare Companies