Cathy Ford
Independence,MO
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader seeking full-time position utilizing my emergency nurse experience.
Overview
18
18
years of professional experience
Work History
Senior Registered Nurse /ER Charge Nurse
St. Luke’s East Hospital
09.2017 - Current
- Effectively employ proper care techniques for a 32-bed unit responsible for providing service daily to approximately 145 patients
- Perform nursing tasks including implementation of provider orders, adherence to emergency protocols, achievement of department productivity requirements, and assessment of patient conditions and response to interventions
- Effectively employ triage process to identify critical patient situations, delegate non-critical activities to available personnel, and provide an appropriate response to inquiries from both patients and family members.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Educated family members and caregivers on patient care instructions.
- Cared for patients at a 4:1 ratio quickly identifying concerns, controlling symptoms and providing expert emergency care.
- Skillfully prioritized multiple responsibilities simultaneously, managing a diverse caseload of patients with complex medical conditions.
- Efficiently managed time-sensitive tasks within fast-paced environments without compromising the quality of care provided to patients.
- Consistently adhered to organizational policies, procedures, and regulatory standards to ensure the highest level of patient care.
- Improved patient outcomes by implementing evidence-based conscious sedation protocols and optimizing patient monitoring techniques.
- Demonstrated expertise in placing peripheral catheters and accessing ports. Proficient in use and monitoring various types of intravenous access devices, including peripheral catheters, midline catheters, and central lines.
PCMH RN Care Coordinator
St. Luke’s Physicians Group
04.2017 - 09.2017
- Oversaw Patient Centered Medical Home program in alignment with given objectives while ensuring implementation of proper protocols focused on delivering comprehensive, consistent patient care
- Collaborated with management to develop new policies, facilitate staff training, and identify coaching opportunities
- Provided support with post-discharge follow-up procedures including telehealth sessions to assess ongoing concerns, review medications, scheduling and confirming upcoming appointments, and provide patient education.
Cardiology Nurse Clinician
St. Luke's Cardiovascular Consultants
01.2015 - 04.2017
- Maintained detailed patient records within confidentiality, notating observations and providing assessments regarding patient's medical history, symptoms, given treatments and medications, and administered diagnostic testing
- Assisted with over 50 triage phone calls on a daily basis completing prescription refills while delivering test and lab results to patients
- Coordinate care with other professionals maintaining professionalism and demonstrating appropriate decision-making required escalating higher risk patients to appropriate specialist while assisting with office visits
- Provided patients with procedure requirements, at-home instructions, and lifestyle modifications to reduce future health complications.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Registered Nurse II
St. Luke's East Medical/Telemetry Unit
01.2013 - 01.2016
- Utilized patient history and best practices to develop patient treatment plan for assigned patient group
- Cultivated open communication between patient, family members, caretakers, and other healthcare personnel in order to achieve patient rehabilitation and reduce ongoing health risks.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Nurse Manager / Hospital Rounding Nurse / Clinical Nurse Educator / Cardiology Nurse Clinician
St. Luke's Cardiovascular Consultants
07.2010 - 11.2013
- Completed tasks related to human resources and staff management while overseeing quality of patient care
- Employed effective observation and assessment methods when completing routine visits of patients and assisting with office visits
- Fulfilled role as main facilitator of ongoing education and training opportunities for healthcare professionals
- Provided support with incoming patient phone called employing proper triage procedures for around 50 calls per day while also performing callbacks to patients regarding pending test results.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed staff scheduling and time off to adequately staff various areas and allow nurses earned time off.
- Developed comprehensive training programs for new hires, ensuring quality care and consistency in nursing practices.
Registered Nurse II/Charge Nurse, Surgical Floor
University Of Mississippi Medical Center, UMMC
05.2006 - 06.2010
- Provided an efficient, streamlined patient flow within facility while performing triage functions and effective delegation
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Collaborated with other internal and external entities to provide patients with a comprehensive healthcare approach.
Education
BSN - Nursing -
University of Mississippi Medical Center, School of Nursing
Jackson, MS05.2006
Skills
- Triage Approach
- Time Management
- Critical Thinking
- Cardiac monitoring
- Relationship Building
- Intravenous therapy
- Professional Bedside Manner
- Physical assessments
- Chest pain management
- Emergency Procedures
- Medication and IV administration
- Oxygen saturation standards
Licensures
- REGISTERED PROFESSIONAL NURSE, 2010013760, 04/2025, Missouri
- ACLS Certification (RQI)
- BLS Certification (RQI)
- PALS Certification (RQI)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Registered Nurse /ER Charge Nurse
St. Luke’s East Hospital
09.2017 - Current
PCMH RN Care Coordinator
St. Luke’s Physicians Group
04.2017 - 09.2017
Cardiology Nurse Clinician
St. Luke's Cardiovascular Consultants
01.2015 - 04.2017
Registered Nurse II
St. Luke's East Medical/Telemetry Unit
01.2013 - 01.2016
Nurse Manager / Hospital Rounding Nurse / Clinical Nurse Educator / Cardiology Nurse Clinician
St. Luke's Cardiovascular Consultants
07.2010 - 11.2013
Registered Nurse II/Charge Nurse, Surgical Floor
University Of Mississippi Medical Center, UMMC
05.2006 - 06.2010
BSN - Nursing -
University of Mississippi Medical Center, School of Nursing
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