Cathy Hall
Nicholasville,KY
Summary
Seasoned Housing Manager with a proven track record at Lexington Housing Authority, showcasing expertise in property management and real estate market awareness. Demonstrated success in enhancing occupancy rates and implementing strategic organizational changes. Excels in building code compliance and fostering team development, ensuring high standards of tenant satisfaction and operational efficiency.
Overview
23
23
years of professional experience
Work History
Housing Manager
Lexington Housing Authority
Lexington, KY
05.2009 - Current
- Implemented innovative solutions for addressing challenges associated with aging infrastructure in existing properties.
- Negotiated contracts with vendors for repairs or upgrades to public housing units.
- Advised residents on tenancy and estate management services information.
- Researched best practices from other cities related to managing public housing developments.
- Implemented and evaluated staff, volunteer or training programs.
- Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
- Developed strategies for increasing occupancy rates in underutilized properties.
- Ensured that tenant complaints were addressed promptly and appropriately.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
- Recruited, interviewed, and hired volunteers and staff.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
- Prepared and maintained budgets, personnel records or training manuals.
- Conducted regular inspections of public housing units to ensure safety, security, and cleanliness standards were met.
- Responded to complaints and members' inquiries to improve service delivery.
- Supervised personnel directly engaged in housing program administration, maintenance and clerical support.
- Maintained residential tenancy agreements for renewal or termination following program guidelines.
Team Lead
Aerotek at Lexmark
Lexington, KY
06.2002 - 05.2008
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Oversaw training and development programs to enhance team skills and knowledge.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Monitored project progress to ensure deadlines were met.
- Collected, analyzed and reported on data for use in operational planning.
Education
Bachelor of Science - Business Administration And Computer Info Systems
Campbellsville University
Campbellsville, KY12-1987
Skills
- Property Management Proficiency
- Real estate market awareness
- Building code compliance
- New resident intake
- Marketing and advertising
References
References available upon request.
Timeline
Housing Manager
Lexington Housing Authority
05.2009 - Current
Team Lead
Aerotek at Lexmark
06.2002 - 05.2008
Bachelor of Science - Business Administration And Computer Info Systems
Campbellsville University
Similar Profiles
Thomas SmithThomas Smith
Facilities and Development Manager at Lexington Housing AuthorityFacilities and Development Manager at Lexington Housing Authority
Mary SimsMary Sims
Social Work Practicum Student at Lexington Housing Authority, Ballard Griffith TwrSocial Work Practicum Student at Lexington Housing Authority, Ballard Griffith Twr
DANIEL D. PINCOCKDANIEL D. PINCOCK
Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)Executive Administrator at Housing Authority of the County of Salt Lake (HACSL) (dba Housing Connect)
Kristen E. TingleKristen E. Tingle
Healthcare Call Center Representative at Baptist HealthcareHealthcare Call Center Representative at Baptist Healthcare
Christopher CheekChristopher Cheek
Parts Sales at NAPA Auto Parts - Genuine PartsParts Sales at NAPA Auto Parts - Genuine Parts