Summary
Skills
Work History
Education
Quote
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Cathy Henkel

Cathy Henkel

Dubuque, IA,IA

Summary

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with 20+ years of experience, Exceptional skills and knowledge in SQL,

Skills

  • SQL
  • Excel
  • Visual Studio
  • Salesforce
  • Data Analysis
  • Data Validation
  • Data Compiling
  • Administrative management
  • Root Cause Analysis
  • Project leadership

Work History

Implementation Support Specialist

Cartegraph
Dubuque, IA
04.2021 - Current
  • Evaluated and defined internal and customer needs, implementing processes to address requirements.
  • Organized project implementation resources and leveraged expertise to assist organizational rollout.
  • Led custom product training and deployment to meet organizational goals.
  • Documented specialized data and requirements to address business demands.

Database Marketing Manager

Boyd Gaming
Dubuque, IA
10.2011 - 05.2020
  • Extracted system data, identifying challenges and proposing development solutions.
  • Managed data analysis and reporting process for 4 employees.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Met deadlines, exceeding expectations and effectively rolling out Marketing campaign.
  • Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
  • Led multiple projects simultaneously, adhering to strict deadlines, and producing quality work.
  • Developed and compiled daily revenue, data and Ad-hoc reports.
  • Maintained trusted vendor relationships in support of quality data initiatives.
  • Administered regular National Address Change (NCOA) updates.

System Operator

Cottingham & Butler/SISCO
Dubuque, IA
03.2011 - 10.2011
  • Design report options and/or data extracts for use by internal and external clients to provide information to meet specific needs.
  • Create AD-HOC reports as requested by clients.
  • Established automated procedures to send daily, weekly and monthly reports to clients.

Marketing Representative

Eagle Aviation Finance Inc.
Greendale, WI
09.2010 - 03.2011
  • Establish and maintain current client and potential client database.
  • Create, generate and respond to emails to potential clients with company finance information.
  • Follow up emails with phone calls to assess potential client interest in refinancing corporate jets.

Senior Applications Programmer

WS Live
Dubuque, IA
12.1998 - 08.2010
  • Developed applications according to defined business requirements using eTelescript and Visual Basic.
  • Test applications to ensure proper branching and data capture.
  • Implement programs to production sites.
  • Responsible for designing SQL queries, stored procedures, scripts and SQL jobs.
  • Work with team to gather business requirements.
  • Design and present project plans for advanced programs.
  • Generate return files and SQL reports based on client needs.

Human Resources Records Coordinator

Times Mirror (a Division Of McGraw-Hill)
Dubuque, IA
1994.10 - 1997.03
  • Entered personnel data into central database.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews and drafting offer letters.
  • Addressed and resolved general payroll-related inquires.
  • Counseled managers and employees regarding company policies, procedures and workplace issues.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Reviewed human resources paperwork for accuracy and completeness.

Education

Bachelor of Arts - Computer Information Systems

Clarke University
Dubuque, IA
12.1999

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

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