Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Cathy Hopkins

Hattiesburg,MS

Summary

2 Insightful Key Account Manager offering 25 years of hands-on experience maintaining cordial relationships with company's clients by thoroughly researching customer needs and verifying timely delivery of products. Well-educated in sales and customer service protocols and procedures paired with aptitude to build relationships with people of all levels. Familiar with industry market trends and best practices.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Key Account Manager

Stericycle
Hattiesburg, MS
12.2009 - 02.2024
  • Conducted meetings with clients to discuss their objectives, challenges, and strategies.
  • Managed key enterprise account with responsibility for sales, contracts, negotiations and reporting.
  • Managed the relationship between internal teams and external customers.
  • Negotiated contract terms with clients and established important deadlines.
  • Monitored competitive activities within assigned accounts and communicated findings to management.
  • Provided training sessions for customers on how best utilize the company's products or services.
  • Addressed client questions and resolved complaints related to products, services and accounts.
  • Prepared and presented progress reports to internal and external stakeholders.

Sales Executive

Covidien
Nashville, TN
01.1999 - 11.2009
  • Sold Medical Devices to Hospitals and worked with Safety Committees and Infection Prevention to implement Safety Devices around The Needlestick Act of 1999
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.

.

  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.

Area Rental Manager

Penske Truck Leasing
Nashville, TN
03.1996 - 12.1999
  • Managed the Largest Fleet in the Company- $12 Million worth of equipment
  • Managed 10 locations in Middle TN area
  • Managed, hired and trained 3 Rental Agents in Training program at all times
  • P&L responsible each month
  • Responsible for 200 cold calls a week personally and through Rental Agents
  • Implemented Lease Sales and created fleets for large Fortune 500 Customers

Education

Bachelor of Arts - Marketing

University of North Alabama
Florence, AL
12-1995

Skills

  • Key Account Management
  • Consultative Selling
  • Sales Quota Achievement
  • Relationship Selling
  • Account Development
  • Business Strategies
  • Territory Management

Affiliations

  • Girl Scout Troop Leader for underprivileged children
  • Vestry member of Trinity Episcopal Church for 5 years

Accomplishments

  • President Club 2018
  • Executive Club Winner 2020, 2021

Certification

  • Truck Management Institute

References

References available upon request.

Timeline

Key Account Manager

Stericycle
12.2009 - 02.2024

Sales Executive

Covidien
01.1999 - 11.2009

Area Rental Manager

Penske Truck Leasing
03.1996 - 12.1999

Bachelor of Arts - Marketing

University of North Alabama
Cathy Hopkins