CATHY KASAHALE
Silver Spring,MD
Summary
Professional with proven track record in leadership roles within dynamic environments. Adept at fostering team collaboration and driving results through strategic planning and effective communication. Skilled in problem-solving, conflict resolution, and process optimization, ensuring operational efficiency and goal achievement. Known for adaptability and reliability in meeting organizational needs.
Professional ready to bring high standards and results to Assistant Supervisor role. Proven track record of enhancing operational workflows and boosting team productivity. Known for excellent collaboration and adaptability to evolving requirements. Expert in team management and problem-solving.
Overview
7
7
years of professional experience
Work History
Assistant Supervisor, Kids With Specials Needs
MCPSS
Manassas, VA
10.2018 - Current
- Assisted in implementing individualized education plans for children with specials needs.
- Supported communication development through interactive play and structured activities.
- Ensured passenger safety and comfort during transit by maintaining clean and organized bus environment.
- Assisted drivers with boarding and alighting processes, enhancing operational efficiency and passenger experience.
- Trained new attendants on safety protocols and customer service standards, fostering team cohesion and performance.
- Developed strong rapport with passengers, addressing inquiries and resolving issues to improve service satisfaction.
Education
Bachelor's Degree - Humans Ressources Managament
University of Maryland Global Campus
Hyattsville, MD05-2028
Skills
- Records management
- Training and mentoring
- Sales support
- Employee performance management
- Employee motivation and discipline
- Policy enforcement
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Limited Working
Lingala
Native or Bilingual
Swahili
Limited Working
Portuguese
Limited Working
Timeline
Assistant Supervisor, Kids With Specials Needs
MCPSS
10.2018 - Current
Bachelor's Degree - Humans Ressources Managament
University of Maryland Global Campus