Cathy Larsen
Piermont,NY
Summary
Experienced accounts receivable/account manager with expertise in accounting, marketing, quality control, and purchasing. Proven track record in providing exceptional customer service. Possess strong written and verbal communication skills, along with a keen attention to detail. Highly organized self-starter with a demonstrated ability to manage diverse responsibilities effectively.
Overview
29
29
years of professional experience
Work History
Account Manager
Dakota Instruments, Inc.
03.2016 - Current
- Daily interaction, serving as main contact for client concerns
- Maintain accurate client records, track contract updates, and renewals
- Collaborate with sales and internal teams to meet KPIs
- Develop expertise in product range for effective upselling and cross-selling
- Understand client strategic initiatives and proactively work on framing business objectives
- Stay informed on industry best practices and business/technology trends.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
Accounts Receivable
Aalborg Instruments & Controls, Inc.
05.2006 - Current
- Categorize receivables for prioritizing collections
- Improve efficiency with higher collect invoice percentages
- Ensure effective credit management with low bad debt ratio
- Streamline collections with lower average invoice age
- Address potential issues by tracking disputed invoices
- Demonstrate problem-solving with high-resolution rate
- Managed end-to-end invoicing and credit processes, ensuring accuracy and timeliness
- Recorded and tracked all cash transactions, maintaining meticulous financial records
- Utilized spreadsheet software to organize data and create comprehensive reports
- Produced detailed PowerPoint presentations for annual year-end meeting, showcasing financial insights and achievements.
Office Manager/Bookkeeper
R&D Properties, Inc.
01.1995 - 12.2005
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Updated reports, managed accounts, and generated reports for company database
- Established QuickBooks accounting system to reflect accurate financial records
- Completed tax forms in compliance with legal regulations
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Checked and corrected grammatical and spelling errors in diverse documents
- Revised work to identify missed mistakes before completing assigned assignments
Timeline
Account Manager
Dakota Instruments, Inc.
03.2016 - Current
Accounts Receivable
Aalborg Instruments & Controls, Inc.
05.2006 - Current
Office Manager/Bookkeeper
R&D Properties, Inc.
01.1995 - 12.2005
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