CATHY LOPEZ
Sacramento,CA
Summary
Professional with experience in bail bond industry, prepared to handle complex client needs and legal requirements. Known for reliability, problem-solving abilities, and maintaining high standards under pressure.
Experienced with delivering legal documents promptly and accurately. Utilizes knowledge of legal procedures to ensure compliance and efficiency. Track record of maintaining confidentiality and displaying exceptional attention to detail.
Overview
30
30
years of professional experience
Work History
Mail Carrier
USPS
09.2024 - 05.2025
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Bail Bond Agent
Tony the Tiger Bail Bonds
01.2000 - 11.2023
- Built strong relationships with key industry stakeholders, including attorneys, court personnel, and surety companies.
- Negotiated favorable terms with surety companies to secure competitive rates for clients'' bonds.
- Located, apprehended and returned suspects to court or jail after missed court appearances.
- Mentored junior agents on best practices within the industry, contributing to a cohesive team environment focused on delivering superior service to our clientele.
- Assisted clients in navigating the complex legal system during their time of need, offering guidance and support throughout the process.
- Developed and maintained database of financial records for clients.
Process Server
Sacramento Valley Legal Service
05.1995 - 02.2001
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Provided proof of service in form of affidavit.
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
- Optimized route planning to maximize productivity while minimizing travel time between service locations.
- Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries.
- Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
Skills
- Strong ethics
- Flexibility
- Legal correspondence
- Assertiveness
Timeline
Mail Carrier
USPS
09.2024 - 05.2025
Bail Bond Agent
Tony the Tiger Bail Bonds
01.2000 - 11.2023
Process Server
Sacramento Valley Legal Service
05.1995 - 02.2001
Similar Profiles
Jocelyn ParksJocelyn Parks
Clerk at USPSClerk at USPS
Mathilda BarteltMathilda Bartelt
PSE Clerk at USPSPSE Clerk at USPS
Steve ClowerSteve Clower
City Letter Carrier at USPSCity Letter Carrier at USPS
Ryan Leigh-Ann WheelerRyan Leigh-Ann Wheeler
City Letter Carrier at USPSCity Letter Carrier at USPS
Kyle AndersonKyle Anderson
Warehouse Associate at Lineage Logistics LLCWarehouse Associate at Lineage Logistics LLC