Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Exceptional at working with multidisciplinary medical teams. Dedicated to delivering quality patient care and individualized plans for families, patients, and staff. Works well with diverse patient populations and fosters trusting relationships to improve outcomes.
Responsible for and performs line management functions for a 30-bed Cardiac Unit and 30-bed Neuro Unit. Demonstrates responsibility for the overall fiscal management of the department, conducts and manages performances improvement activities, develops and monitors departmental policies and procedures, acts as a Chief Retention Officer, and performs human resources functions. Provides leadership to the units aligned with organizational principles. Leads unit culture and functions in keeping with the organizational and nursing mission, vision, and values.
Constantly seeking better ways to care for our patients and to enhance the efficient use of resources.