Cathy Morgan
Draper
Summary
Dedicated Volunteer experienced in community outreach, fundraising, and event planning. Proven ability to collaborate with diverse groups and foster inclusive environments. Skilled in problem-solving, communication, and leadership, driving initiatives that support underserved populations and enhance community welfare.
Overview
24
24
years of professional experience
Work History
Volunteer
Local Church
Draper
09.2015 - Current
- Led team meetings to share project updates and collaboratively address challenges.
- Implemented process improvements to streamline operations and reduce delays.
- Facilitated conflict resolution among team members to maintain a positive environment.
- Monitored project progress and adjusted plans for alignment.
- Worked with other group leaders to identify and resolve issues between teams.
- Provided assistance with conflict resolution among team members.
- Identified training needs for group members; provided instruction when appropriate.
- Motivated teams by setting achievable goals and fostering a culture of accountability and recognition.
- Encouraged team members to take initiative in their roles by offering rewards for going above expectations.
- Organized weekly meetings to align on objectives, celebrate accomplishments, and strategize future goals.
- Enforced organizational policies while creating an environment that encourages open dialogue.
- Led team meetings to discuss project progress and delegate tasks effectively.
- Resolved conflicts within the team to maintain a positive and productive work environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Stay at Home Parent
Home
Draper
09.2007 - Current
- Managed daily household operations and ensured smooth family routines.
- Supervised homework and educational activities, fostering a love for learning and academic growth.
- Maintained household inventory and managed supplies efficiently.
- Facilitated conflict resolution among family members, promoting harmony and effective communication.
- Maintained safe play environment.
- Observed and monitored children's play activities.
- Supported children's emotional and social development, nurturing empathy and positive self-esteem.
- Assisted children in getting dressed and changing diapers as necessary.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Instructed children in eating, resting and restroom habits.
- Provided nurturing and appropriate environment for children of various ages.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
Medical Coder
Northern Utah Orthopaedics
Ogden
01.2002 - 07.2010
- Reviewed medical documentation for coding accuracy and compliance with regulations, ensuring adherence to industry standards.
- Assigned appropriate codes for diagnoses and procedures using ICD-10 and CPT guidelines.
- Collaborated with healthcare providers to clarify any discrepancies in patient records.
- Maintained up-to-date knowledge of coding standards and industry changes.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Maintained up-to-date knowledge of coding changes, updates, and new rules.
- Verified proper coding, sequencing of diagnoses, and accuracy of procedures.
- Reviewed patient medical records for accuracy, completeness and compliance with coding regulations.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Verified accuracy of procedure codes to ensure proper reimbursement levels.
- Added modifiers, coded narrative diagnoses, and verified diagnoses.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Quickly responded to staff and client inquiries regarding CPT codes.
- Collaborated with billing, clinical documentation improvement, and quality assurance departments to uphold accurate coding practices across the organization.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Resolved coding discrepancies and denials, enhancing reimbursement levels through effective issue resolution.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- Maintained positive working relationship with fellow staff and management.
- Streamlined day-to-day office processes to meet long-term goals.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
Education
High School Diploma -
Weber High School
North Ogden Ut05-1990
Skills
- Medical coding
- Project coordination
- Process improvement
- Training and development
- Team motivation
- Conflict resolution
Affiliations
Volunteer-Recovery Group Leader
Timeline
Volunteer
Local Church
09.2015 - Current
Stay at Home Parent
Home
09.2007 - Current
Medical Coder
Northern Utah Orthopaedics
01.2002 - 07.2010
High School Diploma -
Weber High School