Cathy Mosley
College Station,USA
Summary
Detail-oriented Administrative Professional with 10+ years of experience supporting operations, managing schedules, coordinating communications, and improving workflows in fast-paced environments. Proven ability to manage competing priorities, streamline processes, and support leadership remotely while maintaining accuracy, confidentiality, and professionalism.
Overview
21
21
years of professional experience
Work History
Receptionist/ Administrative Assistant
Eye Care Center
College Station, Texas
02.2021 - 08.2026
- Coordinated daily schedule handoffs with clinicians to maintain steady patient flow during peak periods.
- Managed schedules for three doctors to ensure optimal clinic coverage and appointment availability.
- Streamlined front-desk check-in flow to reduce intake friction and improve daily patient throughput.
- Trained new reception staff on systems and patient communication to shorten onboarding and preserve service quality.
- Verified insurance eligibility and authorizations before exams to prevent billing interruptions and ensure complete visit documentation.
- Managed multi-channel appointment confirmations and follow-ups to improve patient attendance and communication.
- Created staff schedules, processed time-off requests, and tracked PTO to maintain adequate coverage.
- Served as liaison for provider credentialing to support compliance and timely onboarding.
- Reconciled cash and electronic payments daily to identify variances and ensure accurate month-end accounting records.
- Organized holiday and staff recognition events to support employee engagement and morale.
- Managed patient overdue accounts to support timely collections and reduce outstanding balances.
- Ordered office supplies to maintain uninterrupted clinic operations.
Accounts Payable Clerk/Administrative Assistant
Pioneer Energy Services
Bryan, TX
02.2019 - 03.2020
- Supported management by organizing meeting dates, coordinating vendors and contractor services, performance and sales report analysis.
- Managed office duties such as answering multi-line phones, routing calls and messages, providing quality customer service, invoicing and accounts payable, maintaining expense reports, and overseeing daily shipping and postal needs.
Care Ministry Coordinator/Events Project Manager
Skybreak Church
College Station, TX
01.2017 - 02.2019
- Managed volunteer teams by coordinating meetings, scheduling, collaboration for ministry development, organizing community outreach projects, and streamlining daily ministry operations.
- Coordinated large events such as funerals, weddings, and ceremonies; ensuring successful execution of photographers, florist, videographers, officiants, and participant roles.
- Collaborated with teams to elevate results via conflict-resolution efforts, and create new service opportunities.
Children's Ministry Director
Skybreak Church
College Station, TX
03.2012 - 01.2017
- Managed Children's Ministry by leading volunteer recruitment efforts, developing team communications and meetings, setting high standards for safety, security, and wellness, creating age-appropriate curriculum, catering to special needs of families and children, and project management over large events.
- Performed administrative and clerical duties such as answering phones, sending emails, team collaboration, and filing.
Salon Coordinator
Chrome A Salon Experience
College Station, TX
10.2005 - 03.2012
- Managed salon by overseeing master calendar for employee schedules, customer appointments, and special events, coordinating staff trainings, supply monitoring, facility maintenance, regulation compliance, and new-hire training.
- Provided excellent customer service with greeting patrons, providing prompt, courteous service, maintaining clean and welcoming environment for waiting clients, and resolving customer complaints in a timely and professional manner.
Education
GED -
College Station, TX01-2002
Skills
- Team Leadership
- Event Coordination
- Process Improvement
- Multitasking
- Time Management
- Calendar & Email Management (Outlook, Gmail)
- Scheduling & Coordination
- Customer Service & Client Communication
- Data Entry & Record Management
- Microsoft Office (Excel, Word, Outlook)
- Google Workspace (Docs, Sheets, Drive)
- Insurance Verification & Billing Support
- Process Improvement
- HIPAA Compliance
Timeline
Receptionist/ Administrative Assistant
Eye Care Center
02.2021 - 08.2026
Accounts Payable Clerk/Administrative Assistant
Pioneer Energy Services
02.2019 - 03.2020
Care Ministry Coordinator/Events Project Manager
Skybreak Church
01.2017 - 02.2019
Children's Ministry Director
Skybreak Church
03.2012 - 01.2017
Salon Coordinator
Chrome A Salon Experience
10.2005 - 03.2012