I have over 25 years of experience in the service industry and am skilled in mixology, customer service, and inventory management. I excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
9
9
years of professional experience
Work History
Bookkeeper
Vistancia Premier Pools
Surprise, AZ
09.2023 - Current
Documented transaction details to track and manage financial data.
Prepared and processed payroll.
Ensured compliance with local, state, and federal government reporting requirements and tax filings.
Reconciled bank statements to internal accounts monthly, identifying and resolving discrepancies.
Sales Representative
Breakthru Beverage
Phoenix, AZ
08.2019 - 09.2023
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Identified customer needs by asking questions and advising on best solutions.
Negotiated deals and handled complaints or objections.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Managed inventory levels by ordering sufficient stock for each account.
Merchandiser
Breakthru Beverage
Phoenix, AZ
09.2018 - 08.2019
Built product displays and placed appropriate signage for merchandise.
Built effective partner store relationships to improve customer satisfaction.
Monitored stock to maintain sufficient quantity of featured product.
Monitored weekly, monthly and quarterly achievement goals.
Bartender
Bubba's 33
Peoria, AZ
07.2017 - 08.2018
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Assisted in setting up the bar for service shift.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Greeted customers and provided excellent customer service.
Processed payments accurately and efficiently with POS system.
Bartender
Bottega Veneta
Glendale, AZ
06.2016 - 08.2017
Worked in close collaboration with team members to ensure customers received high-quality service.
Effectively multitasked within fast-paced environment.
Performed opening and closing duties including restocking supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Office Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and SpasOffice Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and Spas