Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Thornton

Huntersville,NC

Summary

Dynamic Senior Systems Engineer with over 10 years of expertise in building, supporting, & troubleshooting Change Health Care Radiology & Cardiology PACS. Proven track record in optimizing workflows and enhancing system integration, while mentoring teams and ensuring data security. Adept at requirement analysis and fostering collaboration with stakeholders to drive successful project outcomes.

Overview

24
24
years of professional experience

Work History

Senior Systems Engineer

CommonSpirit Health
10.2015 - 01.2026
  • Responsible for PACS configurations for Medial Imaging applications. Including but not limited to Optum Health ( aka Change Health Care) Radiology & Cardiology PACS. This included building & maintaining databases, device setup, staff training, building hanging protocols, as well as troubleshooting.
  • Lead analyst for most recent Optum RPACS upgrade from 12.0 to 14.2.
  • Developed efficient workflow along with downtime procedures & system policies.
  • Medical Imaging representation on Epic implementation team.
  • Performed all Epic related testing for team supported applications.
  • Mentored team members as needed.
  • Worked closely with stakeholders to identify, analysis & implement business requirements

Manager Medical Imaging

Novant Health, Inc
06.2002 - 07.2011
  • Recruited and hired qualified resources.
  • Enforced customer service standards
  • Monitored staff performance & addressed any issues.
  • Provided leadership during organizational change.
  • Collaborated with business owner to insure their need were being met.
  • Assigned tasks to staff which fit their skill level but would allow growth.

Education

Allied Health - Radiology

Duke University
Durham, North Carolina, NC

Skills

  • 10 plus years experience supporting all aspects of Change Health Care Radiology & Cardiology PACS
  • Mammo Plus experience
  • DICOM, HL7 & Network experience
  • System integration with VR & EMR applications
  • Data Security
  • Root Cause Analysis
  • Requirement Analysis

Timeline

Senior Systems Engineer

CommonSpirit Health
10.2015 - 01.2026

Manager Medical Imaging

Novant Health, Inc
06.2002 - 07.2011

Allied Health - Radiology

Duke University