Cathy Wang
Chicago,United States
Summary
Accomplished IT professional with 12+ years of experience in software quality assurance and project management. Proven expertise in leading QA initiatives, including building and managing full-stack QA teams skilled in backend, frontend, and integration testing. Demonstrated success in developing adaptable test plans and implementing automation strategies to ensure high-quality project delivery. Strong leader with a focus on employee coaching and problem-solving, fostering capable teams that consistently deliver excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior QA Manager
CoinFlip
01.2022 - Current
- Built a full-stack QA team that can do backend testing, frontend testing, integration testing, performance testing, security testing, accessibility testing, etc
- Defined the QA standards throughout the software development life cycle and drove the team to follow them consistently
- Develop different test plans and test strategies for different product lines, including web applications, mobile applications and Kiosk
- Develop the automation testing strategy and lead the QA team to build the automation framework for both UI testing and API testing
- Drive the release management and ensure the high-quality delivery for each project
- Set up the quality metrics by leveraging the tools, including SonarQube quality gates, Gitlab security scanning, JIRA dashboard/reports
- Drive continuous quality improvements by running root cause analysis for production issues and conducting retrospective meetings to develop improvement action items
- Collaborate with the development, DevOps, and product teams to ensure our software development procedure meets the quality standard
- Collaborate with the security team to define the security testing process, including penetration testing, security review to ensure the vulnerability issues are remediated timely
- Collaborate with the compliance, customer support, and marketing teams to improve product quality and customer satisfaction at the company level
QA Manager of Direct
Morningstar
02.2014 - 01.2022
- Transformed a manual QA team to a full-stack QA team across regions (US, China, India) who are capable to perform different testing types, including functional testing, integration testing, performance testing, security testing, accessibility testing etc
- Defined the QA standard and principles throughout the software development life cycle and drove the team to follow consistently
- Established risk-based QA strategies for various business and technical initiatives to ensure consistent, high-quality delivery
- Improved QA efficiency by driving the team to increase unit test coverage and automation coverage to reduce the regression testing effort and decrease the bug leakage rate in production
- Collaborated with the Dev-Ops team to set up the monitoring system and create synthetics scripts to monitor the software performance in production
- Drove continuous QA improvements by running root cause analysis for production issues and conducting QA monthly dashboard review meetings to introduce improvement plans
- Set up OKRs for quality improvements and the QA team's technical improvements and drove the team to achieve key results of each object consistently
QA Manager of IWT
Morningstar
04.2011 - 02.2014
- Built and maintained highly collaborative relationships with Chicago management teams to understand available data and identify improvement opportunities
- Utilized requirements and milestones to create test plans and strategies
- Delivered detailed test and resource plans for each release to elevate product quality and delivery by partnering with 10-person SZ Team
- Utilized planning strategies to contribute to forming long-term product and business strategies
- Supported newly hired QA Team members to work more efficiently and seeing purpose behind their work by inventing new ways to assist onboarding, such as creating QA Orientation Plan and wiki space for QA knowledge
- Reduced bug leakage rate by 20% through facilitating retrospective for each release and identify improvement plan
- Improved automation coverage by 50% while partnering with the automation team to develop strategic direction and ensure automation coverage
Project Manager
VanceInfo
05.2009 - 04.2011
- Elevated functionality and features of Expedia.com website by allocating project responsibilities across 12-person off-shore Developer and QA resources
- Ensured successful delivery of each project by providing individual guidance
- Developed project roadmaps, plans, and milestones
- And reviewed project plans and milestones with vendors to ensure alignment
- Wrote detailed stories in JIRA based on business requirements provided by business owners
- Drove 8-person Agile ceremonies such as daily scrum meetings, sprint planning, backlog grooming, and retrospective activities
- Improved product quality and sustainability by driving continuous improvement initiatives for each release to ensure quality and productivity improvement objectives
QA Lead
Freeborders
12.2007 - 04.2009
Education
Master - Information and Intelligence Engieering
University of Liverpool
Bachelor's degree - Computer Science
Shenzhen University
Skills
- Agile Methodology
- Software Development Life Cycle (SDLC)
- Quality Assurance Management
- Test Automation
- Release Management
- Project Management
- Leadership Development
- Software as a Service (SaaS)
Certification
- Critical Thinking for More Effective Communication
- Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
- How Blockchains Will Change Business
- Speaking Up At Work
- How to Make Strategic Thinking a Habit
Timeline
Senior QA Manager
CoinFlip
01.2022 - Current
QA Manager of Direct
Morningstar
02.2014 - 01.2022
QA Manager of IWT
Morningstar
04.2011 - 02.2014
Project Manager
VanceInfo
05.2009 - 04.2011
QA Lead
Freeborders
12.2007 - 04.2009
Bachelor's degree - Computer Science
Shenzhen University
Master - Information and Intelligence Engieering
University of Liverpool
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