Cathy Young-Hildebrandt
Shelby,MT
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
41
41
years of professional experience
Work History
Director of Nursing
Logan Healthcare
10.2023 - Current
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Performed rounds to observe care and interview staff, residents, and families.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Identified department issues to recommend corrective actions.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
- Established new policies and updated existing policies to improve standard of care for patients.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Evaluated work performance of 30 nursing personnel to determine wage increases and implement discipline.
- Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Spearheaded and implemented new projects to expand scope of engagement.
- Developed policies and procedures for effective pharmacy management.
Infusion Coordinator
Powell Valley Healthcare
04.2020 - Current
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
- Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
Program Director
Cody Regional Health Wound Care Center
10.2017 - 04.2020
- Managed program operations and provided strategic leadership for workers.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Oversaw administrative support staff to facilitate day-to-day program activities.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Initiated and set goals for programs according to strategic objectives of organization.
- Collected key program data and analysis to support continuous improvement.
- Spearheaded program planning and staff development to promote growth.
- Met regularly with program stakeholders to make program adjustments and assess progress.
- Hired and developed staff members to collaboratively achieve program goals.
- Established strategy for program using evaluation outcomes and research to set goals and direction.
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
- Devised evaluation strategies to monitor performance and determine need for improvements.
- Wrote proposals and reports for general and specific program support.
- Supervised program and project managers to provide feedback and resolve complex problems.
- Administered budgets and monitored expenditures to keep program operations aligned with budget targets.
- Monitored programming regularly to check relevance, compliance with station guidelines and alignment with FCC regulations.
- Produced and edited copy material for broadcasting.
- Organized event coverage to match community expectations and achieve ratings gains.
- Facilitated collaboration between news and programming departments to accomplish broadcasting objectives.
- Oversaw 10 personnel delivering quality broadcasting.
- Partnered with attending physicians, nurses, techs and nursing assistants to create and coordinate plans of care and assisted with imaging, labs, surgery, intensive care and medications.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Nursing Supervisor
Mercy Hospital St. Louis
11.2009 - 10.2017
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Provided patients with direct nursing care during periods of department short-staffing.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Called upon staff members to discuss patient care and treatment.
- Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
- Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Managed team of 25 registered nurses, 10 licensed practical nurses and 30 certified nursing assistants.
- Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
- Coordinated and led in-services to facilitate nursing leadership development and career growth.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
- Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
Chemotherapy Infusion Nurse
Dr. Sujatha Rao
05.2006 - 11.2009
- Administered prescribed medication and chemotherapy treatments in alignment with nursing standards.
- Oversaw infusion room cleaning and restocking treatment areas.
- Monitored patients' reactions to chemotherapy and recommended methods for treating side effects.
- Updated patient charts using confidential electronic medical records.
- Accessed patient ports and PICC lines to start infusions and check for cleanliness.
- Managed infusion schedule and patient flow for up to 65 patients per week.
- Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
- Mixed medications for chemotherapy and iron infusions, carefully following physician specifications.
- Emotionally supported patients during treatments and gave information on support groups and therapy services.
- Discussed importance of good nutrition during chemotherapy treatments and explained what side effects to expect.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Inpatient Psychiatric Nurse
Choate Mental Health
11.1983 - 10.2000
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Developed appropriate policies for identification of medically-related social and emotional needs of clients.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Handled vital sign monitoring, medication administration and patient behavior assessments.
- Documented all medications administered to mental health patients, following instructions from physicians and healthcare providers.
- Collaborated with prescribing professionals to get patients necessary medications.
- Served as lead clinician for patients with bipolar, depression, anxiety and personality disorders.
- Discussed non-medical techniques such as yoga and meditation to help patients alleviate depression and anxiety.
- Met patient needs by devising and coordinating highly tailored care plans for each individual.
- Managed 25 patients and care plans in [Psychiatric] mental health facility in Anna.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Modified patient treatment plans as indicated by patients' responses and conditions.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Education
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ05.2014
Skills
- Time Management
- Budget Development
- Medical Condition Coding Software
- Information Systems Development
- Decision Making
- In-Service Programs
- Employee Supervision
- Employee Training Program
- Verbal and Written Communication
- Policy and Program Development
- Problem Identification
- Patient Care Assessment
- Motivational skills
- Effective leader
- Venipuncture
- Psychiatric assessment
- Leadership and guidance
- Care coordination
- HIPAA requirements
- Biotherapy administration
- Quality improvement
- Medication management
- Privacy and confidentiality
- Side effect monitoring
- Mental health counseling
- Strategic leadership
- Medical documentation
- Patient-focused care
- Behavioral management
- Venipuncture proficiency
- Task delegation
- Suicide prevention
- Infusion administration
- Electronic medical records
- De-escalation techniques
- Budget management
- IV therapy expertise
- Central line care
- Policies compliance enforcement
- Personnel supervision
- Medication administration
- IV insertion
- Family education
- Staff recruitment and retention
- Patient care
- Care planning
- HIPAA compliance
- Customer service experience
- Staff scheduling
- Patient confidentiality
- Operations oversight
- Staff orientation
- Physical assessments
- Oncology nursing
- Substance abuse treatment
- Critical thinking
- Informed consent
- Proficient in Meditech, PCC, Cerner
- Side effect management
- Long-term care
- Inpatient and outpatient care
- Patient care oversight
- Employee coaching
- Infusion monitoring
- Individual counseling
- Infection control
- Staff mentoring and coaching
- IV drug therapy management
- Chemotherapy mixing
- Peripheral IV lines insertion
- Multidisciplinary team collaboration
- Conflict resolution
- Blood transfusion
- Behavioral health
- Nursing care
- Schedule preparation
- Medication and IV administration
- Interdepartmental collaboration
- Staff leadership
- Basic life support
- Effective multitasking
- Clinical supervision
- CPR certification
- Clinical leadership
Education and Training
other
Timeline
Director of Nursing
Logan Healthcare
10.2023 - Current
Infusion Coordinator
Powell Valley Healthcare
04.2020 - Current
Program Director
Cody Regional Health Wound Care Center
10.2017 - 04.2020
Nursing Supervisor
Mercy Hospital St. Louis
11.2009 - 10.2017
Chemotherapy Infusion Nurse
Dr. Sujatha Rao
05.2006 - 11.2009
Inpatient Psychiatric Nurse
Choate Mental Health
11.1983 - 10.2000
Bachelor of Science - Nursing
University of Phoenix
Similar Profiles
Kathryn SmithKathryn Smith
Professional Development Educator at Logan HealthcareProfessional Development Educator at Logan Healthcare
Adam BradleyAdam Bradley
Physician Assistant at Logan HealthcarePhysician Assistant at Logan Healthcare
Lori SagonaLori Sagona
Registered Nurse, Pediatric Oncology at Logan HealthcareRegistered Nurse, Pediatric Oncology at Logan Healthcare