Cathy Patricia Brown
Brookhaven,Georgia
Summary
Patient care professional with experience in coordinating healthcare services. Known for strong organizational skills, effective communication. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medical Assistant
Emory Ortho Sport & Spine
Atlanta, GA
04.2016 - Current
- Escorting patients to X-ray and other diagnostic imaging procedures, ensuring a smooth and efficient process.
- Managed 32 patient scheduling and follow-ups, increasing clinic workflow efficiency by reducing patient wait times.
- Conducted thorough patient interviews to gather medical history, medication information, symptoms, and allergies, ensuring comprehensive data collection.
- Key accomplishments include enhancing patient care and clinic operations through effective scheduling and follow-up management, resulting in improved overall clinic efficiency.
Medical Assistant
Emory Reproductive Medicine-OB/GYN
Atlanta, GA
04.2011 - 04.2016
- Assisted in 30 patient intake and documentation to streamline workflow and enhance patient experience.
- Facilitated communication between patients and medical staff to ensure clarity in treatment plans.
- Administered medications and vaccines under physician supervision, adhering to safety protocols.
- Trained new staff on office procedures and best practices for patient care efficiency.
Medical Assistant
Internal Medicine Office
Atlanta, GA
01.2009 - 03.2011
- Facilitated communication between patients and medical staff to ensure clarity in treatment plans.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed 25 patients daily to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
MBA - Healthcare Management
Albany State University
Albany, Georgia12-2025
Bachelor’s Degree - Healthcare Administrative
Albany State University
Albany, Georgia01-2021
Associated of Applied Science - Medical Assistant
Gwinnett College
Lilburn, Georgia01-2004
Skills
- Quality assurance
- Relationship building
- Training coordination
- Patient scheduling
- Insurance claims follow-up
Certification
Medical Assistant
NCCT Certificate
Timeline
Medical Assistant
Emory Ortho Sport & Spine
04.2016 - Current
Medical Assistant
Emory Reproductive Medicine-OB/GYN
04.2011 - 04.2016
Medical Assistant
Internal Medicine Office
01.2009 - 03.2011
MBA - Healthcare Management
Albany State University
Associated of Applied Science - Medical Assistant
Gwinnett College
Bachelor’s Degree - Healthcare Administrative
Albany State University