Martina Griffin
Moundville ,AL
Summary
Dynamic and compassionate healthcare professional with a proven track record at Hale County Hospital, excelling in patient care and efficient phlebotomy techniques. Adept at maintaining HIPAA compliance and fostering positive patient experiences, I increased patient satisfaction rates significantly. My strong work ethic and adaptability ensure high-quality service in fast-paced environments.
*Experienced with production line assembly, ensuring smooth and efficient operations. Utilizes technical skills to assemble components accurately and maintain quality standards. Track record of collaborating effectively with team members and adapting to changing production needs.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Taylorville Family Medicine
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
Production Worker
Brose Tuscaloosa
02.2019 - 06.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Made sure that products were produced on time and are of good quality.
- Assembled products according to changing daily work orders and specific customer needs.
- Inspected products and machines to maintain quality and efficiency.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
Phlebotomist
Hale County Hospital
09.2016 - 12.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Conducted venipuncture and other CT procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Reduced patient wait times by implementing effective appointment scheduling system.
- Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
Education
Certificate - Phlebotomy
Healthcare Connection
McCalla, AL06.2016
High School Diploma - Standard
Greene County High School
Eutaw, AL05.2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- First aid
- Medical supply inventory
- Equipment sterilization
- Adaptable
- Trustworthy companion
- Simple dressings
- Workplace cleanliness
- Product packing
- Product packaging
- Heavy lifting
- Product assembly
- Product inspection
- Hand tools
- Materials handling
- Machine operation
- Quality assurance
- Safety management
- Equipment operation
- Quality inspections
- Assembly procedures
- Shipment preparation
- Quality assurance standards
- Defect monitoring
- Hazardous material handling
- OSHA compliance
- Documentation
- Cross-training
- Loading and unloading protocols
- Teamwork and communication
- Good communication
- Strong work ethic
- Following instructions
- Attention to detail
- Punctual and dependable
- Computer skills
- Line work
- Visual inspection
- Assembly line operations
- Health and safety regulations
- Parts assembly
Timeline
Medical Assistant
Taylorville Family Medicine
10.2023 - Current
Production Worker
Brose Tuscaloosa
02.2019 - 06.2021
Phlebotomist
Hale County Hospital
09.2016 - 12.2020
Certificate - Phlebotomy
Healthcare Connection
High School Diploma - Standard
Greene County High School
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