CATIA EGGLESTON
Brooklyn,NY
Overview
4
4
years of professional experience
Work History
Cashier
Pace Law School
White Plains
01.2012 - 01.2013
- Received payment by cash, check, credit cards, vouchers, or automatic debits
- Assisted customers by providing information and resolving their issues
- Established or identified prices of goods, services or admission, and tabulated bills using calculators, cash registers, or optical price scanners
- Greeted customers entering establishments
- Answered customers' questions and provided information on procedures or policies
- Processed merchandise returns and exchanges
- Maintained clean and orderly checkout areas and completed other general cleaning duties
- Stocked shelves and marked prices on shelves and items.
Shift Supervisor
TCBY
Atlanta
01.2011 - 01.2012
- Led, developed, trained, and motivated team and managers into high-performing teams
- Maximized sales and profits by maintaining sales and service techniques to ensure a great guest experience
- Modeled ways to delight guests and team members to deliver an excellent guest experience
- Maintained sparkling clean establishment and showed genuine concern for guests
- Identified and developed team members for future leadership roles
- Managed team member performance with clear feedback, recognition, reviews, coaching/teaching, and discipline
- Completed all payroll related duties; maintained ledger books
- Performed opening and closing procedures.
Cashier
Wendy's
Roswell, GA
03.2009 - 10.2011
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained extensive knowledge in data entry, analysis and reporting.
- Resolved problems, improved operations and provided exceptional service.
Timeline
Cashier
Pace Law School
01.2012 - 01.2013
Shift Supervisor
TCBY
01.2011 - 01.2012
Cashier
Wendy's
03.2009 - 10.2011