Summary
Overview
Work History
Education
Certification
Timeline
Generic

Catie Vassil

Dallas,TX

Summary

Results-driven Account Manager with proven success in managing client relationships, driving revenue growth, and implementing strategic initiatives. Diverse skillset including business development, client acquisition, lead generation, CRM proficiency, strategic and creative planning, cross-functional coordination, problem-solving, organization, and communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Manager

State Farm
Incline Village, NV
01.2024 - Current
  • Cultivates and manages long-term relationships with over 300 clients, delivering personalized insurance solutions, and contributing to a 25% increase in policy renewals and cross-sell opportunities.
  • Delivers tight-touch customer service by resolving client concerns promptly and accurately, maintaining a 95% customer satisfaction rating.
  • Collaborates with underwriters and claims specialists to streamline the customer experience.
  • Analyzes client portfolios to identify coverage gaps and proactively recommend tailored policy enhancements, driving revenue and improving client retention.
  • Maintains detailed records using CRM software to track leads, follow-ups, and client interactions, supporting data-driven sales strategies.

Greeter

Hyatt
Incline Village, NV
06.2023 - 12.2025
  • Interim role while transitioning from move from Georgia to Nevada.
  • Managed reservations and seating arrangements for parties up to 20 people.
  • Opportunity to meet the community and build relationships.

Marketing Manager

Project Builders
Atlanta, GA
05.2022 - 05.2023
  • Developed social media marketing strategies to help brand the company and increase company outreach.
  • Worked in collaboration with a third-party company to rebuild and rebrand company website to ensure updated, accurate information.
  • Planned and facilitated monthly meetings to share marketing growth, and identify new marketing opportunities.
  • Supervised the creation of marketing materials and collateral to use on the website and at career fairs.
  • Organized event facility, food and beverage selections, and audio-visual arrangements for an average of four events a year.
  • Determined business development opportunities, and implemented an effective strategy for client acquisition.

Administrative Assistant

Manhattan Construction Co
Atlanta, GA
08.2021 - 05.2022
  • Assisted the preconstruction department in preparing RFPs and Bid PowerPoints for numerous projects.
  • Created and edited company wide marketing posts about the project pursuits from the Atlanta office.
  • Planned and executed meet and greets for potential new hires and interns.
  • Monitored and communicated with subcontractors to keep their insurance up to date.
  • Represented the company at networking events to speak and build connections with subcontractors and general contractors.

Lead Teacher

Harbin's Prep School
Dacula, GA
08.2020 - 05.2021
  • Built and strengthened positive relationships with students, parents and teaching staff
  • Organized activities to promote physical, mental and social development of each child
  • Wrote reports for 17 different students to maintain records of student progress to keep structure and direction in the classroom
  • Used assessment data to actively plan and modify lesson plans to meet the needs of each student
  • Collaborated with other teachers to share ideas and resources

Education

Bachelor of Science - Early Childhood Education

Auburn University
05.2020

Certification

  • Insurance: Nevada - Property, Casualty, Health, Life - #3981964
  • Insurance: California - Property, Casualty, Health, Life - #4369146

Timeline

Account Manager

State Farm
01.2024 - Current

Greeter

Hyatt
06.2023 - 12.2025

Marketing Manager

Project Builders
05.2022 - 05.2023

Administrative Assistant

Manhattan Construction Co
08.2021 - 05.2022

Lead Teacher

Harbin's Prep School
08.2020 - 05.2021

Bachelor of Science - Early Childhood Education

Auburn University

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Catie Vassil