Catina Hines

Use product knowledge to suggest the best subscription package the customer need in order to gain new sales.

Assist with billing inquires.

Listen, relate and resolve irate customer's issue according to store policy.

Monitor sales floor. Greeted customer to determine wants and needs of their visit.

Maintain knowledge of sales promotions and return policies and security practices.

Open and closed cash register, counting large sums of money.

Preparing designated bank pick up via Loomis ect.

Assisted with training other sales agents in my department.

Sort and manage daily equipment boxes and packages in store

Managed excel and imputing data on variety of programs.

Cleaned counters, tables, and other items in order to maintain a organized store.

Issue and also returned merchandise to proper area and processed returns and exchanges.

Dispatched orders to techs.

Did random ride outs with techs as they work at customers houses.

Assisted front counter and call center customers.

Handled billing, sales and irate customers.