Catina Williams
Middletown
Summary
Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance.
Committed to providing high-quality care to improve patient well-being. Offering caring and empathetic approach with strong desire to learn and grow in healthcare setting. Brings foundational knowledge in patient care principles and demonstrates ability in performing essential tasks such as taking vital signs and assisting with daily living activities. Ready to use and develop skills in communication and patient support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front End Cashier
Kroger
11.2022 - 12.2023
- Process customer transactions efficiently using point-of-sale systems.
- Collaborate with team members to ensure smooth store operations.
- Train new staff on checkout procedures and customer service standards.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
Volunteer
Ohio Mount Pleasant
12.2023 - 04.2024
- Assisted residents with daily activities, enhancing quality of life and fostering independence.
- Communicated effectively with residents, families, and staff to address concerns and needs.
- Observed resident behaviors and reported changes to healthcare professionals for timely intervention.
- Collaborated with team members to plan and execute community events within the facility.
- Enhanced resident well-being by providing compassionate companionship and engaging in meaningful conversations.
Server
Olive Garden
08.2023 - 02.2024
- Collaborated with team members to ensure timely order delivery.
- Trained new staff on service protocols and menu knowledge to improve team performance.
- Collaborated with kitchen staff to facilitate timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
Salesperson
Waffle House
08.2024 - 05.2025
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Set and achieved company defined sales goals.
Server
Cracker Barrell Old Country Store
06.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Assisted in training new staff on service protocols and menu knowledge.
- Collaborated with kitchen staff to ensure efficient food preparation and presentation.
Education
High school diploma -
Marshall High School
Middletown, OH06-2024
Skills
- ADLs
- Attention To Detail
- Babysitting
- Cleaning
- Communication Skills
- Critical Thinking
- Dementia Care
- Friendly
- Positive attitude
- Long Term Patient Care
- Multitasking
- PPE
- Problem Solving
- Time Management
- Vital Signs
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Team player attitude
- Shelf stocking
- Vital signs monitoring
- CPR certification
- Blood glucose testing
- Basic life support
- Catheter care
- ADL support
- Phlebotomy techniques
Accomplishments
- Achieved a patient care technician certificate by completing the class and studying with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
- Basic Life Support , 10/2025 - 10/2027
- Certified Patient care Technician/assistant , 03/2026-03/2028
Timeline
Server
Cracker Barrell Old Country Store
06.2025 - Current
Salesperson
Waffle House
08.2024 - 05.2025
Volunteer
Ohio Mount Pleasant
12.2023 - 04.2024
Server
Olive Garden
08.2023 - 02.2024
Front End Cashier
Kroger
11.2022 - 12.2023
High school diploma -
Marshall High School