Catlin Richards
Bryan,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Patient Educator
Baylor Scott And White Health
07.2022 - 07.2023
- Pull patients back to the provider and assist with getting vitals before appointments.
- Assisting patients in the office, over the phone, and through the patient portal with scheduling appointments, answering medication-related questions, relaying information to the provider, and offering emotional support when needed.
- Answering calls on the crisis/emergent line in the case of a crisis situation, making sure to follow protocol for every situation.
- Assisting in coming up with ideas and plans to increase patient satisfaction, ease of contact, and patient experience.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
Patient Care Technician
CHI Saint Joseph Health
02.2020 - 01.2022
- Obtain patient vital signs and report results to staff nurse or physician, noting changes from prior measurements.
- Answer patient assistance calls, assess needs, and offer qualified support.
- Assist in transferring patients, beds, and patient care equipment to other rooms adhering to necessary safety precautions.
- Organize and replenish unit supplies to maintain team readiness for expected demands.
Certified Nursing Assistant
Huntsville Memorial Hospital
05.2019 - 11.2019
- Answer call lights and support patient comfort and safety by adjusting bed rails and equipment.
- Check patient vitals such as temperature, blood pressure, and blood sugar levels.
- Change linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Utilize therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Creekside Retirement Community
01.2018 - 08.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Bachelor of Science - Public Health
Sam Houston State University
Huntsville, TX12.2021
Skills
- Prioritization
- Conflict Mediation
- Typing Proficiency
- Customer Service
- Chart Updating
- Quality Patient Care
Timeline
Patient Educator
Baylor Scott And White Health
07.2022 - 07.2023
Patient Care Technician
CHI Saint Joseph Health
02.2020 - 01.2022
Certified Nursing Assistant
Huntsville Memorial Hospital
05.2019 - 11.2019
Certified Nursing Assistant
Creekside Retirement Community
01.2018 - 08.2018
Bachelor of Science - Public Health
Sam Houston State University
Similar Profiles
Cheryl LoughranCheryl Loughran
Neonatal Nurse Practitioner at Baylor Scott and White Health- Advent HealthNeonatal Nurse Practitioner at Baylor Scott and White Health- Advent Health
Christina SmithChristina Smith
Registered Nurse at Baylor Scott and White HealthRegistered Nurse at Baylor Scott and White Health
Lauren MyersLauren Myers
Nurse Manager, Emergency Department at Baylor Scott and White HealthNurse Manager, Emergency Department at Baylor Scott and White Health
Caleb TetschCaleb Tetsch
Access Services Representative 2 at Baylor Scott and White HealthAccess Services Representative 2 at Baylor Scott and White Health
Siddharth SomalarajuSiddharth Somalaraju
Teen Attorney at Teen CourtTeen Attorney at Teen Court