Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Felishia D. Williams

Fort Mill,SC

Summary

Self-motivated professional accustomed to handling sensitive and confidential records while thriving in deadline-driven environments. Well-versed in analyzing clinical workflow processes to implement improvements. Polished in developing information systems for medical establishments to provide top-quality care. In-depth knowledge of Cerner, EPIC and BCMA. Offering strong public speaking and presentation abilities as well as a team-oriented mentality to facilitate company growth.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Patient Educator

Atrium Health
04.2021 - Current
  • Utilizes nursing protocols with attention to individuality of patients, patient safety and evidence-based practice
  • Participates in interdisciplinary team conferences, in-services, and continuing education for professional growth
  • Demonstrates strong critical thinking skills and interpersonal communication skills
  • Educated community members on disease prevention, vaccines and mental health resources.
  • Evaluated data to identify and address community-specific health needs.
  • Develop, review, and update educational information for patients and staff
  • Assisted with development of improved seminars and training materials.
  • Promoted available resources and connected individuals with services.
  • Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
  • Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.

Dialysis Nurse

Veterans Administration
04.2020 - 04.2021
  • Monitored patient status during treatment and reported variances and adverse reactions to care teams.
  • Administered medications to ten patients per day as directed by individual treatment plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Utilized Bar-Coded Medication Administration (BCMA) technology to prevent human errors in the distribution of prescription medication.
  • Collected and analyzed patient data before, during and after treatments and documented information in patient medical records.
  • Updated medical records with current vitals, behavioral observations and medication details.
  • Set up and operated hemodialysis machines to provide dialysis treatment for patients with kidney failure.
  • Analyzed emergency situations and took prompt action to save lives.

Registered Nurse, LDRP

Novant Health
09.2018 - 12.2019
  • Monitored fetal heartbeat and length and strength of contractions to guide labor.
  • Recover patients after surgery
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
  • Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
  • Supported physicians in both planned and emergency Cesarean section procedures.
  • Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
  • Conducted comprehensive physical assessments and assisted with pain management.
  • Demonstrates evidence of critical thinking skills in identifying, analyzing, and resolving patient care problems on the unit
  • Enhanced newborn outcomes and promoted bonding by teaching new mothers how to breastfeed and care for infants.
  • Reviewed and tracked progress of mothers in labor, interpreted fetal heart monitor and informed delivering physician of status.
  • Took records of birthdates and times, baby weights, lengths, head circumferences and APGAR scores.
  • Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
  • Administered epidural and patient controlled analgesia to block pain from labor contractions and during birth.
  • Counseled families and patients through postpartum issues.
  • Assisted doctors in monitoring baby and mother health during labor.

Registered Nurse

Carolinas Medical Center
01.2017 - 08.2018
  • Promoted kind, compassionate environment, utilizing active listening and effective communication skills for cancer patients receiving treatment.
  • Maintained infection control logs, streamlined charting process and improved patient outcomes through training and leadership.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
  • Cared for patients recovering from breast reconstruction and mastectomy procedures and provided personalized daily assistance.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Managed care from admission to discharge.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Establishes a caring and therapeutic relationship demonstrating trust, respect, and honesty
  • Provided training and supervision to nursing students during clinical rotations.
  • Access implanted ports, performed venipunctures and operated catheter devices
  • Manage high dose narcotic administration and provide end-of-life care and support for dying patients and their families
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.

Patient Care Technician

Pinnacle Health
03.2015 - 07.2016
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Notified senior staff of patient emergencies to optimize outcomes.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.

Homemaker

Williams Residence
11.2008 - 02.2015
  • Optimized productivity, streamlined program efficiency and boosted profitability.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Identified business issues, creating customized solutions for individual problems.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability.
  • Offered children rich and diverse learning opportunities through traditional and digital-based education as well as field trips, group gatherings and special events.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Mentored students needing extra assistance in understanding lessons or concepts.
  • Addressed client household needs with meal preparation, housekeeping and transportation.
  • Developed and implemented care plans to meet individual client needs.

Airman

United States Air Force
12.1995 - 11.2008
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Set up meet and greet events to attract interested individuals in person.
  • Attracted qualified applicants by creating detailed job descriptions with clearly outlined position responsibilities.
  • Devised and implemented recruiting strategies for Air Force Enlisted Program.
  • Fostered relationships with community business leaders to recruit members.
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
  • Cultivated relations with key influencers in ten high schools and five colleges to maximize top talent enlistment.
  • Troubleshot identified HR problems and implemented corrective actions to prevent recurrence.
  • Developed strategies to optimize utilization of available resources.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Liaised with internal and external stakeholders to facilitate smooth operations.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.

Education

Master of Science - Nursing

Queens University of Charlotte
05.2023

Associates of Science - Nursing (ASN

Harrisburg Area Community College
08.2016

Skills

  • Information system analysis
  • Quality improvement
  • Organizational skills
  • Data management
  • Critical thinking
  • EMR Systems
  • Device Configuration
  • PICC Lines

Certification

  • Chemotherapy and Biotherapy certification - Oncology Nursing Society
  • Certified in Basic Life Support - American Heart Association
  • Neonatal Resuscitation Certification - American Academy of Pediatrics

Affiliations

  • Member, HIMSS (2022-present)

Timeline

Patient Educator

Atrium Health
04.2021 - Current

Dialysis Nurse

Veterans Administration
04.2020 - 04.2021

Registered Nurse, LDRP

Novant Health
09.2018 - 12.2019

Registered Nurse

Carolinas Medical Center
01.2017 - 08.2018

Patient Care Technician

Pinnacle Health
03.2015 - 07.2016

Homemaker

Williams Residence
11.2008 - 02.2015

Airman

United States Air Force
12.1995 - 11.2008

Master of Science - Nursing

Queens University of Charlotte

Associates of Science - Nursing (ASN

Harrisburg Area Community College

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Felishia D. Williams