Assist with and learn about development of the Child Welfare Information System (CCWIS) for use by SOM Child Welfare workers.
Contributed to Lived Experience of Youth in Foster Care data study.
Participated in training sessions to deepen understanding of MDHHS policies and programs for improved team support.
Attended meetings on Child Welfare topics to contribute insights and align team efforts.
Transcribe, organize notes from meetings, then distribute to team members.
Participate in creating team timelines and tracking methodologies.
Established understanding of State and Federal Child Welfare policies
Operations Manager
Swae Detox & Wellness Spa
Midland, USA
2021 - 2024
Reviewed financial statements and sales or activity reports to measure productivity.
Revised inventory process to achieve cost savings through streamlined operations.
Tracked inventory records and ordered products to maintain optimal stock levels.
Managed front desk operations, greeting clients, answering phone calls, and organizing schedules and appointments for clients and providers.
Cultivated and strengthened lasting client relationships using issue resolution and communication skills.
Engaged with local businesses and charities to coordinate support for community events.
Leasing Agent
Tallgrass Apartment Complex
Mount Pleasant, MI
2019 - 2022
Conducted property tours for potential residents, showcasing available units and amenities.
Coordinated leasing process for new renters and sub-lessors by organizing documentation, collecting security deposits, and executing leases, ensuring timely property admittance.
Managed renewal process for existing tenants by updating lease terms and negotiating rent, enhancing tenant retention.
Resolved renter concerns regarding incorrect billings, late rent payments, and maintenance issues, improving tenant satisfaction.
Participated in events sponsored by apartment complex, located at local University and other community-based businesses and organizations.
Election Poll Worker
Larkin Township Hall
Midland, Michigan
2016 - 2020
Facilitated voter registration and ballot distribution, ensuring a smooth and efficient voting experience at polling stations.
Verified identification compliance with state requirements, maintaining security and integrity of the voting process.
Ensured compliance with election laws and regulations during the voting process.
Coordinated preparation and takedown of voting tabulators, ballots, and stations, ensuring operational readiness throughout election day.
Intern
Shelterhouse
Midland, Michigan
2018 - 2019
Managed intake and discharge processes for in-house clients, ensuring smooth transitions and adherence to protocols.
Supported Client Advocates in maintaining confidential records, contributing to compliance and client privacy.
Assisted with daily administrative tasks, such as filing, photocopying and record maintenance.
Coordinated transportation for clients to and from facility, as well as to appointments and activities, enhancing access to care.
Childrens Swim Instructor
Midland Community Center
Midland , MI
01.2016 - 05.2017
Instructed swimming techniques to 3-8 year old age groups.
Developed lesson plans tailored to individual skill levels and goals.
Monitored safety protocols during swim sessions and ensured participant well-being.
Conducted assessments to evaluate swimmers' progress and skill development.
Provided feedback and support to swimmers and family members, fostering a positive learning environment.
Built relationships with parents and swimmers to increase likelihood of child retention in programming
Education
Master of Social Work -
Grand Valley University
Allendale, MI
05-2026
Bachelor of Science - Psychology
Central Michigan University
Mount Pleasant, MI
12.2021
Skills
Trauma Informed Care
Therapeutic Modalities
Confidential Case Management
Child Welfare IT System
Child welfare advocacy
Shelter Arrangement
Government contract development
Database Management
Microsoft Office Suite
MI SharePoint & Microsoft Teams
Teamwork and collaboration
Adaptability and flexibility
Multitasking and organization
Interpersonal and social skills
Training Programs
MDHHS Systemic Racism and LGBTQ+
YAVFC
Building Safety for Youth and Families
Recognizing and Affirming SOGIE
Indian Child Welfare; applying ICWA & MIFPA to Cases
Support Group Intern at The National Association of Anorexia Nervosa and Associated Disorders (ANAD)Support Group Intern at The National Association of Anorexia Nervosa and Associated Disorders (ANAD)