Nicole Schlegel
Ephrata
Summary
Dedicated professional, enhancing community safety and support through trauma-informed care and multicultural sensitivity. Excelled in creating supportive environments and promoting survivor agency, demonstrating exceptional compassion and motivational interviewing skills. Achieved significant improvements in resident empowerment and community awareness.
Overview
5
5
years of professional experience
Work History
Intern
YWCA Lancaster Sexual Assault Prevention and Ed.
08.2024 - Current
- Enhanced community awareness through presentations on sexual violence prevention, promoting a safer environment for all residents.
- Connected callers with appropriate community resources based on their unique needs, facilitating additional assistance beyond the hotline conversation.
- Engaged in self-care strategies after emotionally taxing calls, promoting personal well-being and continued effectiveness as a volunteer.
Restoration Specialist
NorthStar Initiative
07.2023 - Current
- Create and maintain supportive, boundaried relationships with residents
- Promote survivor agency and mutuality
- Practice a trauma-informed and strength-based approach Maintain daily program structure under Clinical Program Director’s supervision
- Ensure residents’ safety and supervision
- Facilitate daily routines, medicine management, community meals, and devotional times
- Empower residents with life skills development
- Effectively integrate faith into interactions with others in ways that are edifying and respectful
- Transport residents, as needed, providing safe support per program policies
Barista
Starbucks
07.2021 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
CNA
Landis Homes Retirement Community
06.2021 - 11.2021
CNA
Hickory House Nursing Home Inc
06.2020 - 06.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Bachelor of Science - Social Work
Lancaster Bible College
05-2025
Skills
- Trauma informed care
- Multicultural sensitivity
- Confidentiality practices
- Deescalation
- Friendly and outgoing
- Compassion and empathy
- Motivational Interviewing
Timeline
Intern
YWCA Lancaster Sexual Assault Prevention and Ed.
08.2024 - Current
Restoration Specialist
NorthStar Initiative
07.2023 - Current
Barista
Starbucks
07.2021 - 07.2023
CNA
Landis Homes Retirement Community
06.2021 - 11.2021
CNA
Hickory House Nursing Home Inc
06.2020 - 06.2021
Bachelor of Science - Social Work
Lancaster Bible College
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