Overview
Work History
Education
Skills
Timeline
Generic

Catrina Dabney

Beaumont,TX

Overview

2027
2027
years of professional experience

Work History

Technical Support Engineer

T-Mobile
  • Provided technical support for mobile devices, resolving customer inquiries efficiently.
  • Diagnosed hardware and software issues, ensuring rapid resolution for enhanced user experience.
  • Assisted customers in navigating troubleshooting processes, improving overall satisfaction scores.
  • Collaborated with cross-functional teams to address network-related problems promptly.

Front Desk Manager

Red Roof Inn Hotel
Beaumont, TX
06.2019 - Current
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Trained and supervised front desk staff, promoting exceptional customer service standards.
  • Implemented effective scheduling strategies to optimize staffing levels during peak periods.
  • Resolved guest inquiries and complaints promptly, enhancing overall satisfaction ratings.

Correctional Officer

Tdcj Stiles Uniit
Beaumont, TX
10.2008 - 10.2012
  • Maintained order and discipline within facility, ensuring compliance with safety protocols.
  • Conducted regular inspections of inmate housing areas to identify potential security threats.
  • Supervised inmate activities, promoting adherence to rules and regulations effectively.
  • Assisted in the development and implementation of behavior modification programs for inmates.

Education

High School Diploma -

West Brook High School
Beaumont, TX
05.1991

Skills

Microsoft office, windows 11, pbx phone system

Timeline

Front Desk Manager

Red Roof Inn Hotel
06.2019 - Current

Correctional Officer

Tdcj Stiles Uniit
10.2008 - 10.2012

Technical Support Engineer

T-Mobile

High School Diploma -

West Brook High School
Catrina Dabney