Catrina Serey
Port Saint Lucie,FL
Summary
To obtain a challenging, yet rewarding, position in the admissions field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Assistant Director of Admissions
Northlake Recovery
12.2021 - 03.2023
- Assisting clients via email and phone communications with admissions into the program.
- Reaching out to insurance companies to obtain verification of benefits and used knowledge insurance to to accept a policy.
- Managing all incoming calls through the call center.
- Completing pre admissions assessments with clients to identify the level of care needed and to provide information for an individual treatment plan.
- Completed Assignment of benefits as needed.
- Managing all transportation and flights for incoming clients and discharging clients.
- Training new employees on the admissions process.
- Providing strong communication between facilities and referral sources.
- Constant updating of the census, medical records, and bed charting.
- Proficient in Availity, Kipu, (EMR), AMA Blocking and Client care
Admissions Coordinator
Detox Of South Florida
02.2016 - 12.2021
- Assisting clients via email and phone communications with admissions into the program.
- Reaching out to insurance companies to obtain verification of benefits.
- Training new employees on the admissions process.
- Completing pre admissions assessments with clients to identify the level of care needed and to provide information for an individual treatment plan.
- Earned employee of the month twice for exceptional performance.
- Earned special recognition award's three times for going above and beyond in my department.
- Providing strong communication between facilities and referral sources.
- Constant updating of the census, medical records, and bed charting.
- Arranging transportation for incoming clients and discharging clients.
Admissions Coordinator
Treasure Coast Recovery
04.2015 - 12.2016
LyndallKipu
- Guided and supported faculty and staff in development of new programs.
- Verified benefits verbally and used knowledge in insurance pay outs to accept a policy.
- Proficient in AvailiKipuKipu (EMR), AMA Blocking, and client care
- Updated the Census daily, Medical record logs, and bed charting.
- Completed assignment of benefits as needed.
- Worked closely with admissions director to ensure the admissions process for each individual client ran smoothly and their needs were met.
- Searched all clients belongings upon arrival.
Education
Real Estate School
Stuart, FL03-2023
CNA
Indian River State College
Ft. Pierce, FL01.2014
High School Diploma -
Sebastian River High School
Sebastian, FL05.2009
Some College (No Degree) - Nursing
Indian River State College
Ft. Pierce, FLSkills
- Able to interact and communicate effectively with individuals of all levels
- Major strengths in planning, problem solving, and communication
- Staff Training
- Operational Requirements
- CPR and AED Certified
- Excel
- Client Relations
- Google Docs
- Database Management
- Verifying Eligibility
- Patient Referral
- Acceptance Criteria
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Answering over 250 call daily
- Mentoring coworkers
Timeline
Assistant Director of Admissions
Northlake Recovery
12.2021 - 03.2023
Admissions Coordinator
Detox Of South Florida
02.2016 - 12.2021
Admissions Coordinator
Treasure Coast Recovery
04.2015 - 12.2016
Real Estate School
CNA
Indian River State College
High School Diploma -
Sebastian River High School
Some College (No Degree) - Nursing
Indian River State College
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