Catrina Smolen

• Organized daily work based on collection priority.
• Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
• Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.

• Performed mobile phlebotomy services to assisted living facilities, physician offices and resident homes.

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• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Collected and documented patient medical information such as blood pressure .
• Perform electrocardiograms , bone density , pulmonary function, drug testing, DNA paternity testing and hair mineral analysis.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Maintained detailed records of test results by entering data and patient information into computer.
• Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation from all age groups.
• Oriented and trained new staff on proper procedures and policies.
• Implemented care and efficiency improvements to support and enhance office operations.
• Identified test discrepancies.
• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Organized daily work based on collection priority.

• Answered phones, entered billing info/checked, blood draws, vitals.