Hi, I’m
Caitlin Trost
Account Executive | SaaS & E-commerce Sales
Woodstock,GA
Summary
Results-driven and adaptable sales professional with a proven track record in full-cycle SaaS sales, outbound prospecting, and consultative selling. Adept at managing complex sales cycles, nurturing relationships, and collaborating cross-functionally to drive revenue growth. Naturally skilled at building trust with customers, understanding business needs, and delivering tailored e-commerce solutions. Open-minded and highly trainable, with a strong ability to learn, pivot, and execute new strategies in fast-moving environments. Passionate about helping businesses scale through innovative technology, customer-first selling, and long-term relationship building.
Overview
10
years of professional experience
Work History
BoxedUp
Director
01.2023 - Current
Job overview
- Company Overview: SaaS Ecommerce Startup
- Own full-cycle sales, including outbound prospecting, deal negotiation, and customer onboarding, contributing to scalable revenue growth
- Top-performing sales contributor, closing 44% of all company deals to date, outpacing the next highest rep by 19%
- Developed and executed strategic outbound initiatives, exceeding call and email engagement benchmarks, resulting in increased pipeline velocity
- Managed complex sales cycles with multiple stakeholders, successfully closing deals with an average contract size of $20K
- Spearheaded revenue expansion through upselling new tax integration features, securing executive buy-in and expanding customer adoption
- Optimized onboarding processes, reducing implementation time and enhancing client experience through structured workflows and expectation management
- Refined outbound messaging, increasing response and demo conversion rates through A/B tested email sequences and personalized prospecting strategies
- Acted as CRM SME, implementing automation, tracking, and reporting enhancements, improving pipeline visibility and efficiency
- Partnered with marketing, engineering, and product teams to drive feature adoption, enhance user experience, and ensure alignment between sales strategies and platform evolution
- Previously created, led, and trained the Gear Specialist team, developing best practices for storefront creation, customer engagement, and product catalog management
Film Production & Equipment Logistics
Camera Assistant
01.2015 - 01.2023
Job overview
- Managed hiring and team coordination for high-stakes production environments, optimizing efficiency and workflow execution
- Applied critical problem-solving and adaptability in fast-paced, high-pressure situations, ensuring seamless operational performance
- Developed a digital time card system, reducing payroll errors by 95% and saving over 100 hours annually
- Oversaw logistics and budget management for $750K+ in camera equipment, improving inventory tracking and utilization
- Negotiated vendor contracts and procurement strategies, achieving a 10% reduction in rental expenses
Education
University of Central FloridaOrlando, FL
Bachelor of Arts
University Overview
- 3.9 GPA
Skills
Sales & Business Development
Affiliations
- Kaizen Collective – Founding Member (2024 – Present)
Timeline
Director
BoxedUp
01.2023 - Current
Camera Assistant
Film Production & Equipment Logistics
01.2015 - 01.2023
University of Central Florida
Bachelor of Arts
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