CAT TIEN TRAN
Quincy,MA
Summary
Highly motivated and customer-focused Pharmacist seeking a challenging role in a healthcare environment where I can use my expertise to provide exceptional patient care and improve outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Pharmacist
Galaxy Pharmacy
Quincy, MA
07.2021 - Current
- Dispensed and counseled patients on prescription medications
- Collaborated with healthcare providers to optimize patient outcomes
- Maintained accurate and up-to-date patient medications records
- Conducted medication therapy management and drug utilization reviews
- Assisted customers with insurance claims and resolved medication-related issues
- Provide immunization services and patient education on disease prevention
- Managed medication inventory and ensured timely delivery of medications to patients
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Maintained compliance with state and federal drug laws.
Pharmacy Intern
Pelham Community Pharmacy
Waltham, MA
07.2019 - 07.2021
- Specialized in medication packaging such as prepack bulk medicines, PelPak compliance packaging, Bing cards, Pre-drawn syringes to fit patient’s individual needs
- Provided a wide range of prescription and over the counter products including specialty pharmaceuticals, prescription compounding for elderly, children and pets, behavioral health medications, injectable medications and more
- Maintains good telephone communication skills
- Answer telephones, responding to questions or requests from patients, doctors, hospice nurses, or staffs from residential schools, group homes, home health care/VNA, assisted living facilities and veterinarians
- Transition patients to having all their medications being refilled at the same time each month
- Work with providers, patients, and families to get a complete and accurate list of all their medications before starting service, post hospitalization, and post-rehabilitation
- Assist with prescriber REMS compliance needs such as monitoring and product reporting, or prescription drug monitoring
Pharmacy Intern Medication Reconciliation
South Shore Hospital Emergency Room
Weymouth, MA
04.2019 - 07.2019
- Provided technical assistance in the documentation and clarification of medication history lists under the direction of a pharmacist.
- Processed, entered, and interpreted medication histories obtained from a variety of sources, under the direction of a pharmacist, and completes full history documentation in computerized system.
- Clarified information through communication with providers, patients, and pharmacies.
- Entered patient's information into computer system and updated existing data.
- Worked effectively and efficiently under tight deadlines, high volumes and multiple interruptions.
Pharmacy Intern
Baystate Mason Square Neighborhood Health Center
Springfield, MA
03.2018 - 05.2018
- Provides diabetes self-management education and training to diabetic patients and their family members utilizing curriculum approved by the American Diabetes Association
- Works collaboratively with a multidisciplinary diabetes care team to implement a plan of care
- Reinforces diabetes education and instruction to staff nurses and support staff
- Develops and distributes educational materials to the community.
Pharmacy Intern
Walmart Pharmacy
Weymouth, MA
12.2014 - 05.2018
- Performed blood pressure and blood glucose tests on patients
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications
- Translated pharmacy communications for Vietnamese speaking customers nationwide
- Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations
- Effectively resolved insurance rejections and other billing issues
- Hand counted control medications, measured liquids and reconstituted antibiotics
- Effectively prioritize tasks and organized workflow to increase efficiency
- Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
Pharmacy Intern
Massachusetts General Hospital, Internal Medicine Associates
Boston, MA
09.2017 - 11.2017
- Developed patient specific pharmaceutical care plans, medication related clinical decision making based on patient specific pharmacokinetics and associated disease state management
- Effectively communicated with other health care professionals (physicians, nursing staff, respiratory therapist, etc.)
- Critically analyze patient information, evaluate literature recommendations, and develop time management skills.
Pharmacy Technician
Walmart Pharmacy
Quincy, MA
05.2013 - 12.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Resolved non-routine issues like third-party billing, computer system and customer service issues
- Reviewed and verified customer information and insurance provider information
- Performed technical processes required to dispense medications to patients
- Resolved non-routine issues like third party billing, computer system and customer service issues
- Receptively answered customer questions and helped locate desired items in the pharmacy
- Managed drug and supply inventories
- Regularly stocked shelves, rotated stock and checked for expired medications.
Pharmacy Intern
Galaxy Pharmacy
South Boston, MA
07.2019 - 07.2021
- Assisted with prescription filling and verifying medication orders
- Conducted patient counseling and answered medication-related questions
- Maintained pharmacy inventory and ordered supplies as needed
- Observed and learned various aspects of Pharmacy operations
Pharmacist
Walgreens
Quincy, MA
02.2023 - Current
- Monitored immunization records and provided vaccinations as needed.
- Ensured compliance with all applicable laws and regulations related to pharmacy operations.
- Managed the daily workflow in the pharmacy, including ordering, stocking, dispensing and compounding medications.
- Identified drug interactions or contraindications for prescribed medications.
- Assisted customers with questions regarding their prescription coverage plans.
- Assessed patient needs, recommended appropriate OTC products, counseled customers on usage and dosage instructions when necessary.
- Provided patients with pamphlets and verbal instructions about how to properly take, handle and store medications.
Education
Doctor of Pharmacy -
MCPHS University
Worcester, MA05.2018
Skills
- Comprehensive knowledge of pharmaceuticals, including prescription and over-the-counter medications
- Proven ability to communicate effectively with patients, healthcare providers, and insurance companies
- Proficient in utilizing electronic medical records and pharmacy systems
- Strong organizational and time management skills
- Good interpersonal and customer service skills
- Ability to work in a fast-paced and high-pressure environment
Certification
- APhA Delivering Medication Therapy Management Services
- APhA Pharmacy-Based Immunization Delivery BLS and Blood-borne Pathogens Certificates
Licensure
2021 Registered Pharmacist Massachusetts State Board of Pharmacy, License number: PH240206
2017 Certified Immunized, American Pharmacist Association
Languages
English
Vietnamese
Timeline
Pharmacist
Walgreens
02.2023 - Current
Community Pharmacist
Galaxy Pharmacy
07.2021 - Current
Pharmacy Intern
Galaxy Pharmacy
07.2019 - 07.2021
Pharmacy Intern
Pelham Community Pharmacy
07.2019 - 07.2021
Pharmacy Intern Medication Reconciliation
South Shore Hospital Emergency Room
04.2019 - 07.2019
Pharmacy Intern
Baystate Mason Square Neighborhood Health Center
03.2018 - 05.2018
Pharmacy Intern
Massachusetts General Hospital, Internal Medicine Associates
09.2017 - 11.2017
Pharmacy Intern
Walmart Pharmacy
12.2014 - 05.2018
Pharmacy Technician
Walmart Pharmacy
05.2013 - 12.2014
Doctor of Pharmacy -
MCPHS University
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