Cavadica Ceasar
Dothan,AL
Summary
Dynamic and results-oriented professional with a proven track record at Holmes Correctional Institution and Target. Excelled in maintaining safety and security through expert inmate supervision and emergency response. Demonstrated exceptional conflict resolution and customer service skills, significantly enhancing operational efficiency and customer satisfaction. Skilled in firearm operations and de-escalation techniques, consistently exceeding performance targets.
Overview
8
8
years of professional experience
Work History
Correctional Officer
Holmes Correctional Institution
Bonifay, FL
03.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Ensured security of facility perimeter by conducting routine patrols.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
Retail
Target
Dothan, AL
08.2016 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Education
High School Diploma -
Dothan High School
Dothan, AL06.2007
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Inmate Supervision
- Correctional facility procedures
- Safety and security enforcement
- Firearm operations trained
Timeline
Correctional Officer
Holmes Correctional Institution
03.2023 - Current
Retail
Target
08.2016 - 03.2023
High School Diploma -
Dothan High School